Vincent Neo
Navigation Officer
Summary
Dynamic maritime professional with a proven track record at CMA Ships Singapore, adept at optimizing vessel performance and ensuring compliance with safety protocols. Recognized for crisis management and effective teamwork, I excel in navigating complex challenges while delivering exceptional results. Committed to enhancing operational efficiency and client satisfaction through strong communication and cultural awareness.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Third Marine Officer
CMA Ships Singapore
12.2017 - Current
- Maintained compliance with maritime regulations, ensuring smooth inspections by governing bodies.
- Optimized vessel performance by overseeing routine maintenance tasks and repairs as needed.
- Navigated vessel routes and used navigation equipment to verify accuracy of calculations.
- Consulted various maps, charts, weather reports, and navigation equipment to determine and direct ship movements.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Planned routes and travel speeds to meet scheduling and delivery goals.
Passenger Service Supervisor
Norwegian Cruise Line
01.2019 - 02.2020
- Oversaw ticketing, gate and ramp services.
- Monitored security and maintained operational protocols.
- Managed team member schedules and work assignments.
- Resolved escalated customer issues in a professional manner, resulting in increased loyalty from satisfied clients.
Photographer
Firefly Photography Pte Ltd
01.2015 - 08.2017
- Edited, toned, captioned, and uploaded photographs for publication.
- Digitally edited photos to enhance appearance.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
Education
High School Diploma -
Singapore Polytechnic
Singapore 04.2016 - 10.2019
Skills
Team collaboration
Report writing
Cultural awareness
Crisis Management
Community relations
Safety protocols
Teamwork and collaboration
Time management
Multitasking Abilities
Human Resource
Timeline
Passenger Service Supervisor
Norwegian Cruise Line
01.2019 - 02.2020
Third Marine Officer
CMA Ships Singapore
12.2017 - Current
High School Diploma -
Singapore Polytechnic
04.2016 - 10.2019
Photographer
Firefly Photography Pte Ltd
01.2015 - 08.2017
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