Vincent Liu
Summary
High-energy Retail Management professional bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet sales targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
12
12
years of professional experience
Work History
Management Executive
Challenger Technologies Limited
03.2023 - Current
- People Management in terms of training, coaching, motivating, performance appraisal, conflict resolution, and administration in terms of HR policies and initiatives.
- Operation Management in terms of store operational procedures, store general maintenance, inventory control, daily paperwork and store reports.
3D Artist and 2D Asset Creator
ARPLANET PTE LTD
09.2021 - 03.2023
- Understand client objectives and requirements, then provide
feasible solutions that meet client needs, including backend
content production. - Content creation such as graphics illustrations, 3D Models,
3D Animated Models, video creation and editing, and such
contents as required by the company. - Render after-sales support, including coordinating across
functional teams to ensure project schedules and progress is
consistent.
Sales Promoter
TC Acoustic
03.2019 - 09.2021
- Promoting Brands like Klipsch, Sonos, Marshall, Adidas
Earphones and Urban Ears in various consumer electronic
retail stores e.g Challenger, Harvey, Best Denki etc
Upselling of products and promotional items to customers - Learning how to meet customer's needs and knowing how to
interact with them and building relationships - Promoting for Special Events e.g IT Shows
Food Server
Swensen's Ice Cream
12.2016 - 09.2018
- Serve Food, Drinks and Housekeeping
- Upselling of products and promotional items to customers
Food Server
Sarika Connoisseur Cafe Pte Ltd
01.2012 - 02.2016
- Serve Food, Drinks, Cashier and Housekeeping
- Upselling of products and promotional items to customers
- Cashier
- Barista Trainee
Education
Diploma - Visuals Effects And Motion Graphics
Singapore Polytechnic
Singapore05.2022
Skills
- Conflict Resolution
- Customer Relationship Management
- Decision Making
- Team Building
- Sales Tracking
- Inventory Management
- Performance Evaluations
- Staff Management
- Goal Setting
- Organizational Skills
- Cash Handling
- Adaptability
- Problem Solving
- Loss Prevention
- Product Knowledge
- Attention to Detail
- Visual Merchandising
- Computer Literacy
- Customer Service Excellence
- Sales Promotion
- Hourly Shift Management
- Store Merchandising
- Retail Inventory Management
- Store Displays
- Training and Mentoring
- Accurate Money Handling
Timeline
Management Executive
Challenger Technologies Limited
03.2023 - Current
3D Artist and 2D Asset Creator
ARPLANET PTE LTD
09.2021 - 03.2023
Sales Promoter
TC Acoustic
03.2019 - 09.2021
Food Server
Swensen's Ice Cream
12.2016 - 09.2018
Food Server
Sarika Connoisseur Cafe Pte Ltd
01.2012 - 02.2016
Diploma - Visuals Effects And Motion Graphics
Singapore Polytechnic
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