Vincent Lim
Summary
Customer-oriented General Manager with 24 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
29
29
years of professional experience
Work History
General Manager
Lenskart Solutions Pte. Ltd.
12.2018 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Analyzed market trends and competitor activities to create competitive advantages.
- Collaborated with cross-functional teams to develop innovative solutions.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Recruited top talent to maximize profitability.
- Fostered positive work environment through comprehensive employee relations program.
- Structured compensation and benefits according to market conditions and budget demands.
- Liaised between multiple business divisions to improve communications.
International Franchising Manager
Bata Shoe (S) Pte. Ltd.
01.2012 - 08.2017
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales, marketing, merchandising departments to support client's business.
- Implemented systems and procedures to increase sales.
- Compiled and analyzed client's data to determine approaches to improve sales and performance.
Retail Operations Manager
Bata Shoe (S) Pte. Ltd.
01.2010 - 12.2011
- Identified opportunities to improve business process flows and productivity.
- Implemented business strategies, increasing revenue and effectively targeting new segments of market.
- Scheduled Manager Managers' tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Trained and guided team members to maintain high productivity and performance metrics.
- Mitigated financial discrepancies and risks by coordinating monthly, quarterly and yearly bank audits.
- Contributed to leadership team for implementing company policies and procedures.
- Supported human resources by responding to candidates and prescreening, interviewing and hiring team members.
- Determined layout of store merchandise for visual appeal to consumers.
Collection Manager
Bata Shoe (S) Pte. Ltd.
01.2006 - 12.2010
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Analyzed trends and conducted research to determine seasonal merchandise direction.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
- Researched new vendors, acquired samples and negotiated merchandise deals.
- Negotiated pricing with vendors to achieve maximum profitability.
- Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
Area Manager
Bata Shoe (S) Pte. Ltd.
01.2004 - 12.2005
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Oversaw budget planning, strategy development, community outreach for organization.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
Store Manager
Bata Shoes (S) Pte. Ltd.
07.2003 - 12.2003
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Developed and implemented successful staff incentive programs to motivate employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruitment, hiring and training of team members.
Sales Manager
Cosa Lieberman
01.2000 - 12.2002
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Liaised with merchandising, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Store Manager
World Of Sports
01.1995 - 09.1999
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted with hiring, training and mentoring new staff members.
- Trained new and existing employees on proper protocols and customer service standards.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor of Science - Business Management
SMU
Singapore11.2012
High School Diploma -
PSB
Singapore 09.2009
Skills
- Vendor Negotiations
- Operations Management
- Labor Cost Controls
- Product Costing
- Process Improvement
- Profit and Loss Accountability
- Staff Development
- Cross-Functional Team Management
- Leadership
Timeline
General Manager
Lenskart Solutions Pte. Ltd.
12.2018 - Current
International Franchising Manager
Bata Shoe (S) Pte. Ltd.
01.2012 - 08.2017
Retail Operations Manager
Bata Shoe (S) Pte. Ltd.
01.2010 - 12.2011
Collection Manager
Bata Shoe (S) Pte. Ltd.
01.2006 - 12.2010
Area Manager
Bata Shoe (S) Pte. Ltd.
01.2004 - 12.2005
Store Manager
Bata Shoes (S) Pte. Ltd.
07.2003 - 12.2003
Sales Manager
Cosa Lieberman
01.2000 - 12.2002
Store Manager
World Of Sports
01.1995 - 09.1999
Bachelor of Science - Business Management
SMU
High School Diploma -
PSB
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