Vince Teh
Affiliate Executive
Summary
Affiliate Marketing executive with a versatile skill set, eager to leverage diverse talents across all facets of marketing. Adept team player with a comprehensive understanding of both traditional and digital marketing strategies. Committed marketing professional with a track record of surpassing goals, fostering customer loyalty, and upholding a stellar reputation for customer satisfaction.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Affiliate Marketing Executive
Supernova
04.2021 - Current
- Conducted market and campaign analysis to refine strategies and optimize results.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Identified appropriate marketing channels and target affiliates/influencers for campaigns.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Fostered strong client relationships, addressing client needs and concerns proactively.
Restaurant Waiter
Blue Reef (Straits Quay)
01.2018 - 08.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Retail Sales Associate
Swarovski (GP Outlet)
01.2020 - 06.2024
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Customer Support Specialist
Supernova
10.2020 - 04.2021
- Provided primary customer support to internal and external customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Leveraged consultative approach to gather customer details and technical data.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
MBA - Business Administration And Management
University of Wollongong
Malaysia 01.2021 - 01.2024
High School Diploma -
Saint Xavier's Institution
Malaysia 08.2018 - 01.2020
Skills
Communications management
Business Development
Campaign management
Project Management
Marketing and advertising
Digital marketing
Promotional planning
Establishing and maintaining positive customer relationships
Market Analysis
Timeline
Affiliate Marketing Executive
Supernova
04.2021 - Current
MBA - Business Administration And Management
University of Wollongong
01.2021 - 01.2024
Customer Support Specialist
Supernova
10.2020 - 04.2021
Retail Sales Associate
Swarovski (GP Outlet)
01.2020 - 06.2024
High School Diploma -
Saint Xavier's Institution
08.2018 - 01.2020
Restaurant Waiter
Blue Reef (Straits Quay)
01.2018 - 08.2024