Vince Teh
Affiliate Executive
Summary
Affiliate Marketing executive with a versatile skill set, eager to leverage diverse talents across all facets of marketing. Adept team player with a comprehensive understanding of both traditional and digital marketing strategies. Committed marketing professional with a track record of surpassing goals, fostering customer loyalty, and upholding a stellar reputation for customer satisfaction.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Affiliate Marketing Executive
Supernova
2021.04 - Current
- Conducted market and campaign analysis to refine strategies and optimize results.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Identified appropriate marketing channels and target affiliates/influencers for campaigns.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Fostered strong client relationships, addressing client needs and concerns proactively.
Restaurant Waiter
Blue Reef (Straits Quay)
2018.01 - 2024.08
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Retail Sales Associate
Swarovski (GP Outlet)
2020.01 - 2024.06
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Customer Support Specialist
Supernova
2020.10 - 2021.04
- Provided primary customer support to internal and external customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Leveraged consultative approach to gather customer details and technical data.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
MBA - Business Administration And Management
University of Wollongong
Malaysia 2021.01 - 2024.01
High School Diploma -
Saint Xavier's Institution
Malaysia 2018.08 - 2020.01
Skills
Communications management
Business Development
Campaign management
Project Management
Marketing and advertising
Digital marketing
Promotional planning
Establishing and maintaining positive customer relationships
Market Analysis
Timeline
Affiliate Marketing Executive
Supernova
2021.04 - Current
MBA - Business Administration And Management
University of Wollongong
2021.01 - 2024.01
Customer Support Specialist
Supernova
2020.10 - 2021.04
Retail Sales Associate
Swarovski (GP Outlet)
2020.01 - 2024.06
High School Diploma -
Saint Xavier's Institution
2018.08 - 2020.01
Restaurant Waiter
Blue Reef (Straits Quay)
2018.01 - 2024.08