Vikneswari Vittiveeran
Facilities And Admin
Singapore
Summary
Facilities personnel with 15 years of experience in the service-oriented industry. Skilled in both hard and soft services of Integrated Facilities Management, I lead a team and partner with service providers for effective maintenance. Committed to streamlining operations and reducing costs, I use independent decision-making and sound judgment to drive the company’s success.
Overview
19
19
years of professional experience
2027
2027
years of post-secondary education
2
2
Languages
Work History
Assistant Manager, Facilities and Admin (Contract)
Mead Johnson Nutrition (Asia Pacific) Pte Ltd
03.2024 - Current
- Assist Regional Manufacturing Director’s Office and Plant Leadership Team in special assignments and/or projects related to Tuas including visit coordination and management
- Support the HR administrative and coordination matters on onboarding and offboarding employees and employee engagement activities
- Coordinate and lead mandatory training session across functions
- Maintain records of all sites functional, technical, and leadership trainings for employees
- Assist on vendor payment processes General Administrative
- Support Engineering Team in facilities management and improvement projects execution (liaising with vendors)
- Create a conducive community experience in the administrative workplace that are both engaging and productive with human-centric experiences
- Lead 5S implementation across functions in within office area
- Supervise daily operations of 3rd party canteen, office utilities, and transportation services based on contract guidelines
- Set regular checkpoints with canteen committee to continuously improve services and address any pressing concerns
- Oversee 3rd party contract services providers to ensure compliance to human rights policy
Soft Services Manager –Integrated Facilities Management
Sodexo Singapore Pte Ltd
06.2023 - 02.2024
- Understanding of the importance of managing a site and the services provided, including the ability to calculate the rewards and penalties of meeting/not meeting KPIs
- Communicates contract deliverables, objectives, and expectations to the team
- Managing vendor compliance aligns with Sodexo's procedures and ensures continuous improvements
- Identifies, investigates, and reports on the need or opportunity to undertake buildings or system modifications
- Assist in developing and implementing Standard Operating Procedures (SOP) as and where necessary, in line with statutory requirements (health and safety)
- The management and control of the soft service operation to the agreed specification and the agreed performance, qualitative, and financial targets
- Evaluate ideas for additional scope of work and opportunities for services and ensure the contract is delivered cost-effectively for the client and Sodexo
- Arrange & attend monthly & quarterly review meetings with Managers of all vendors
- Secure more Ad-hoc works on-site to increase business volume
- Prepare monthly/quarterly/year-end reporting to ensure promptness and accuracy
- To assist in auditing the contracted soft services provided by Sodexo
Facilities Executive (Team lead) –Integrated Facilities Management Services
C & W Services Pte Ltd
11.2021 - 03.2023
- Fully responsible for overall day to day operations such as building maintenance, low voltage electrical services, lightning protection and warning system, sanitary & plumbing, fire protection system, public address system, cleaning and waste management, landscape maintenance, air-conditioning and mechanical ventilation, public address system, chiller equipment maintenance, drainage pump maintenance and pest control services
- Routinely inspect and test safety equipment and update necessary records
- Perform certification renewals, terminations, handing/taking over of systems
- Liaise and co-ordinate with the relevant department for maintenance-related works and manage, supervise the scheduled servicing and maintenance of IFM related equipment
- Communicate and coordinate with internal stakeholders from executive management, clients, external service providers and vendors
- Manage facilities maintenance schedule, prepare monthly performance report on IFM services, and attend weekly/monthly meetings with IFM contractor/vendors
- Preparation of cost estimate, manage approved works order, submission of final costing and verify claims and payment to service provider
- Completion of ad-hoc requests within timeline
- Ensure compliances with safety and statutory regulations
Technical Executive –Mainland Industrial
SMM Pte Ltd - Surbana Jurong Group
12.2015 - 11.2021
- Company Overview: Singapore
- Supervise and evaluate the maintenance contractor carrying out preventive and corrective maintenance
- Supervise routine maintenance works are duly carried out and other ad-hoc tasks as scheduled
- Respond on-call for emergency operations after working hours
- Manage landscape works, Pest control, general cleaning and electrical works
- Supervise and follow up on Road Opening Application works till handing over
- Follow-up on site launch under Temporary Occupation Licence (TOL)
- Supervise rectification/improvement works to enable smooth handover
- Verify claims and payment to contractor
- Execute and closure of FEMS work orders
- Provide weekly and monthly reports
- Singapore
Admin Executive –Enforcement Department
DTZ Facilities and Engineering Private Limited
11.2010 - 09.2015
- Company Overview: Singapore
- Collaborate with Finance to follow up on Illegal Parking & ODA Summons
- Resolved matters involving Enforcement with residents and escalate if required
- Adhered to regulatory, security requirements for approval on Rooftop access
- Arrange alternative payment plans for residents with Enforcement summons
- Managed Payroll activities and leave forecasting for 35++ Team members
- Supervise and trained 2 Admin staffs
- Singapore
Guest Relation Executive
Holiday Inn Park View
05.2006 - 12.2009
- Company Overview: Singapore
- Manage check in & check out for VIP guests
- Responsible for day-to-day operations, guest concerns and feedback
- Assist with front office operations
- Establish a professional communication and provide tip-top hospitality services to our residents
- Work with Manager to receive and coordinate all reservations and special requests, inclusive of room assignment
- Conduct room viewing based on guests’ expectation
- Assist with flight bookings
- Record and control wake up calls
- Manage rollcall before handing/taking over of shifts
- Singapore
Education
Bachelor of Business Studies - Project Management
Diploma - Property Management
Kaplan Higher Education Institute
01.2020 - 12.2020
GCE ‘N’ Level - undefined
Dunearn Secondary School
01.2001 - 12.2001
Skills
Manage Work – At – Height certification
Additionalskillsandawards
- Manage Work – At – Height certification
- Awarded Reward & Recognition from JTC for “Excellent Contribution Year 2017”
- Awarded Service Excellence from Surbana Jurong SMM Pte Ltd in Year 2018
Childage
16
Lastdrawnsalary
5500
Personal Information
- Expected Salary: 4000
- Ethnicity: Indian
- Number of Children: 1
- Nationality: Singaporean
- Driving License: Class 3 Driving License (Auto)
- Marital Status: Married
Timeline
Assistant Manager, Facilities and Admin (Contract)
Mead Johnson Nutrition (Asia Pacific) Pte Ltd
03.2024 - Current
Soft Services Manager –Integrated Facilities Management
Sodexo Singapore Pte Ltd
06.2023 - 02.2024
Facilities Executive (Team lead) –Integrated Facilities Management Services
C & W Services Pte Ltd
11.2021 - 03.2023
Diploma - Property Management
Kaplan Higher Education Institute
01.2020 - 12.2020
Technical Executive –Mainland Industrial
SMM Pte Ltd - Surbana Jurong Group
12.2015 - 11.2021
Admin Executive –Enforcement Department
DTZ Facilities and Engineering Private Limited
11.2010 - 09.2015
Guest Relation Executive
Holiday Inn Park View
05.2006 - 12.2009
GCE ‘N’ Level - undefined
Dunearn Secondary School
01.2001 - 12.2001
Bachelor of Business Studies - Project Management
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