Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vikneswaran Vikneswaran

Summary

Experienced Operations Executive with 12 years of experience in the Dormitory industry. A motivated and driven individual with extensive experience and knowledge in enforcement, investigations and dorm operations.

• Strong leadership skills and ability to manage, motivate a team with analytical skills.

• Ability to manage projects to successfully achieve commitments and results.

• A fast learner who is willing to learn new skills.

• Strong leadership skills and ability to manage, motivate a team with analytical skills.

• Good ground facility operational knowledge.

• Meeting client's expectations & requirements.

• Able to resolve issues and problems raised by clients.


•Knowledge on Feda Act

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operation Executive

ALFA TECH ASIA
06.2020 - Current

➢ Assisting Dorm Manager for operational dormitory needs.
➢ Supervising cleaners deployment and attendance.

➢Supervising security personnel

➢Overseeing the security operation
➢ Coordinate with maintenance team and cleaner team pertaining to dormitories issues , housekeeping / maintenance and all events in dormitory premises.
➢ Monitor General workers, In-house staff and outsourced service providers performance and
attendance. Escort and oversee contractors work within dormitory.
➢ Planning of Room hygiene checks.
➢ Coordinating with Admin department for all tenancy resident movement matters and to assist with other administration matters support.

➢ Doing access card
➢ Coordinate and report to Dorm Manager and to generates operational status update monthly reports to Management.
➢ Doing inventory for cleaning items.
➢Planning cleaner schedule
➢Planning Operation Executive schedule
➢keeping track of check ins and check out.
➢Updating of residents nominal roll.
➢Keep track of Dorm Watch.
➢Planning events and activities for residents.
➢Keeping track of vendors (Pest control, Gardener)

➢To manned counter, FCC control room including CCTV monitoring, fire alarm system and VMS and enrolled them in the system for registration and de-registration process.

Operation Executive

MINI ENVIRONMENT SERVICE PTE LTD
01.2019 - 06.2020

➢ Assisting Property Officer for operational dormitory needs.
➢ Monitor cleaners deployment and attendance.

➢ Supervising cleaners deployment and attendance.

➢Supervising security personnel

➢Overseeing the security operation
➢ Coordinate with maintenance team and cleaner team pertaining to dormitories issues , housekeeping / maintenance and all events in dormitory premises.
➢ Monitor General workers, In-house staff and outsourced service providers performance and
attendance. Escort and oversee contractors work within dormitory.
➢ Room hygiene checks.
➢ Coordinating with Admin department for all tenancy resident movement matters and to assist with other administration matters support.
➢ Coordinate and report to Property Officer and to generates operational status update monthly reports to Management.
➢Keeping track of vendors (Pest control, Gardener)
➢ Doing inventory for cleaning items.
➢Planning cleaner schedule
➢Planning Operation Executive schedule
➢keeping track of check ins and check out.
➢Updating of residents nominal roll.
➢Planning events and activities for residents.

➢To manned counter, FCC control room including CCTV monitoring, fire alarm system and VMS and enrolled them in the system for registration and de-registration process.

Senior Operations Executive

SUNGEI TENGAH LODGE (TG25)
01.2015 - 12.2019

➢ Assisting Cluster Manager for operational dormitory needs.
➢ Monitor cleaners deployment and attendance.

➢ Supervising cleaners deployment and attendance.

➢Supervising security personnel

➢Overseeing the security operation
➢ Coordinate with maintenance team and cleaner team pertaining to dormitories issues , housekeeping / maintenance and all events in dormitory premises.
➢ Monitor General workers, In-house staff and outsourced service providers performance and
attendance. Escort and oversee contractors work within dormitory.
➢ Room hygiene checks.
➢ Coordinating with Admin department for all tenancy resident movement matters and to assist with other administration matters support.
➢ Coordinate and report to Cluster Manager and to generates operational status update monthly reports to Management.
➢ Doing inventory for cleaning items.
➢Planning cleaner schedule
➢Keeping track of vendors (Pest control, Gardener)
➢Planning Operation Executive schedule
➢keeping track of check ins and check out.
➢Updating of residents nominal roll.
➢Keep track of Dorm Watch.
➢Planning events and activities for residents.

➢To manned counter, FCC control room including CCTV monitoring, fire alarm system and VMS and enrolled them in the system for registration and de-registration process.

Security Executive

WOH HUP PTE LTD
01.2011 - 12.2012

➢ Assisting Dormitory Staff / Security Manager for operational needs.

➢ Supervising cleaners deployment and attendance.

➢Supervising security personnel

➢Overseeing the security operation
➢ Manpower planning and deployment of security.
➢ Oversee and to handle the operational works and to coordinate with maintenance pertaining to dormitories, security, housekeeping / maintenance & all other events in the dormitory.
➢ To monitor general workers, in-house staff and outsourced service providers performance and attendance. Escort and oversee contractors works within the dormitory.
➢ Monitoring the electricity and water usage and to check on all general defects within the dormitory premises and to conduct monthly room inspection together with the Maintenance department, to check for irregularities and to proceed with enforcement actions for any breaches of the house rules.
➢ Manned control room, including CCTV monitoring, Handle Fire Alarm Systems.
➢ Coordinating with admin departments for residents movement matters and to assist them for the room charges and defects.

Education

CERTIFICATE OF OFFICE ADMINISTRATION

CLEMENTI ITE
12.1999

GCE N LEVEL

YUAN CHING SECONDARY SCHOOL
12.1998

Skills

  • Team Leadership
  • Customer Feedback
  • Performance Analysis
  • Operational Policies and Processes
  • Incident Response
  • Records Organization and Management
  • Customer Care
  • Leadership Training
  • Management
  • Inventory Forecasting

Certification

  • Licensed security - PLRD
  • Building Construction Supervisors Safety (BCSS)
  • Safe Management Officers Course for construction
  • Follow Food and Beverage Safety and Hygiene Policies and ProceduresFollow Food and Beverage Safety and Hygiene Policies and Procedures
  • Handle Security Incidents and Services
  • Handle counter-terrorism activities
  • Respond to Fire Incident in Workplace
  • WSQ Implement Incident Management Process
  • Legal Compliance Management - 1

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malay
Elementary (A2)

Timeline

Operation Executive

ALFA TECH ASIA
06.2020 - Current

Operation Executive

MINI ENVIRONMENT SERVICE PTE LTD
01.2019 - 06.2020

Senior Operations Executive

SUNGEI TENGAH LODGE (TG25)
01.2015 - 12.2019

Security Executive

WOH HUP PTE LTD
01.2011 - 12.2012

CERTIFICATE OF OFFICE ADMINISTRATION

CLEMENTI ITE

GCE N LEVEL

YUAN CHING SECONDARY SCHOOL
Vikneswaran Vikneswaran