Viknesshvaran
Assistant Manager
Summary
Experienced senior bartender with over 10 years in the hospitality industry, specializing in bartending, barista, and VIP guest relations. Proven ability to deliver exceptional customer experiences, efficiently manages operations, and foster teamwork. Passionate about mixology and dedicated to surpassing guest expectations. A skilled hospitality professional with a strong background in bar management and crafting unique beverage experiences. Known for creating a collaborative work environment. Very efficient in inventory management and costings.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Assistant Bar Manager
1880 Pte
01.2021 - Current
- Delivered exceptional guest experiences, consistently driving drink sales
- Mastered diverse drink recipes and modern mixology techniques
- Supported special events coordination, providing customized beverage options tailored to client preferences.
- Contributed to menu development process by suggesting new drink ideas based on latest industry trends.
- Collaborated with kitchen staff to create unique food pairings for specialty cocktails.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
- Maintained cleanliness and ensured compliance with safety standards
- Managed bar inventory, restocked supplies and ordering for daily supply
Barista
Tiong Bharu Bakery
01.2019 - 01.2021
- Crafted premium beverages, including intricate latte art, exceeding customer expectations for quality and presentation
- Delivered exceptional service during peak hours, ensuring smooth operations and maintaining high standards of cleanliness and quality control
- Built a loyal customer base
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained cleanliness on counters, machines, utensils, and seating areas daily.
Senior Butler
Eastern & Oriental Hotel
01.2013 - 01.2019
- Served as personal butler for VIP guests, ensuring top-tier hospitality
- Handled check-in/check-out procedures using the Opera System
- Enhanced guest satisfaction through personalized and professional service
- Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
- Personal Butler services
Bartender & Barista
Segafredo
01.2011 - 01.2013
- Created and served a variety of specialty drinks, including signature cocktails and expertly brewed coffee, ensuring customer satisfaction
- Ensured a clean, organized, and compliant workspace, collaborating with the team to enhance overall guest experience
Education
No Degree - High School Administration
S.M.K Georgetown
Malaysia 04.2001 -
Skills
- Mixology and drink innovation
- Latte art and barista expertise
- Inventory management and supplier relations
- Exceptional customer service and quick problem-thinking
- Team leadership and collaboration
Personal Information
Date of Birth: 03/03/92
Additional Information
Guest Shift at Morton of Chicago The Steakhouse and Martini Bar, Singapore
- Demonstrated mastery in creating signature cocktails
- Collaborated with a team to ensure seamless operations and exceptional guest experiences
Reference
Joshua Patrick Wilson
General Manager @1880
+658753 8704
Noor Rahim
Bar Manager
+658693 0414
Timeline
Assistant Bar Manager
1880 Pte
01.2021 - Current
Barista
Tiong Bharu Bakery
01.2019 - 01.2021
Senior Butler
Eastern & Oriental Hotel
01.2013 - 01.2019
Bartender & Barista
Segafredo
01.2011 - 01.2013
No Degree - High School Administration
S.M.K Georgetown
04.2001 -
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