Viknesh Nair

Recruitment

• Strategic planning of recruitment activities with department leaders
• Prepare job scopes and compensation packages
• Screen resumes and conduct interviews
• Necessary administrative tasks for on-boarding of new employee

Training & Development

• Strategic planning with department leaders to identify training needs
• Source for relevant courses and scheduling employees

Payroll and Income Tax

• Manage full payroll cycle with a focus on accuracy and timeliness
• Submission of income tax on IRAS portal

Performance Management

• Work closely with HR Manager and Chief Operating Officer to revise and implement Performance Management framework
• Enforce the performance management process across the organisation

Government Grants

• Work closely with department leaders and various suppliers/vendors as the first level administrative support for grant applications
• Experience in the successful completion of various grants e.g Productivity Solutions Grant, Market Readiness Assistance Grant

Budgeting

• Work closely with the Chief Operating Officer to set up the HR budget as a new initiative
• Cost projections for various expense categories e.g salaries, training, employee welfare, IT
• Quarterly updates of the HR budget to compare actual costs and projected costs
• Work closely with department managers to justify cost differences

Administrative Duties

• IT Support and management of corporate digital devices and software
• Operations
• Group Medical Insurance
• Business Insurance (e.g WICA, Fire Insurance)

Payroll

• Manage full payroll cycle for part-time and full-time employees with a focus on accuracy and timeliness
• Manual calculation of working hours based on shift timings to verify payroll accuracy
• Submission of income tax on IRAS portal

Recruitment

• Post job advertisements on recruitment platforms for retail and office staff
• Screen resumes and conduct interviews
• Necessary administrative tasks for on-boarding of new employees

Employee Lifecycle

• Permit applications and renewals
• Staff on-boarding and off-boarding
• Leave management for all full-time employees
• Resignation of staff, exit interviews, pass cancellations, etc

IT System

• Work with overseas developers to improve the in-house HR System

Store Operations

• Liaise with overseas partners and logistics companies to facilitate products shipments to Singapore
• Facilitate orders and deliveries of necessary items to ensure operations are carried out effectively
• Liaise with overseas partners to order products for weekly shipments
• Manage the company’s inventory through the POS backend.
• Assist stores with issues encountered on the POS system

Recruitment

• Post job advertisements on recruitment platforms.
• Screen resumes and conduct interviews via Zoom or in-person.
• Necessary administrative tasks for on-boarding of new employee

Training & Development

• Organise and conduct sales, product and customer service training sessions for employees
• Create relevant training material (training notes and slides) for training sessions
• Conduct first day orientation for new employees

Payroll

• Payroll calculation for part-time and full-time employees (via Excel)
• Manual calculation of working hours based on clock-in and clock-out timings

Manpower and Operations

• Plan monthly work roster for part-time and full-time employees to ensure that all shifts are filled
• Ensure replacement staff are found in the event of last-minute unavailability
• Provide client with SKUs Out-Of-Stock status to facilitate replenishment
• Facilitate orders and deliveries of necessary items to ensure operations are carried out effectively
• Liaise with clients to provide regular updates regarding shop floor situations
• Conduct regular site visits to ensure operations are running smoothly

Administrative

• Invoicing
• Logistics

Entrepreneurship

• Worked as a team to launch a new service to respond to Covid-19’s impact on the traditional manpower business
• Involved in the following areas – Strategy, Finance, IT & Software, Recruitment, Training and Development, Business Development

Employee Lifecycle

• Permit applications and renewals - Work Permit, S Pass, E Pass, LOC, Performing Artiste
• Staff on-boarding and off-boarding
• Employees P-file maintenance during their duration of stay with the company
• Resignation of staff, exit interviews, pass cancellations, etc

Recruitment

• Liaise with recruitment agents to source for new candidates
• Create job advertisements on job portals
• Arrange for interviews with candidates

Learning and Development

• Course applications for staff – Basic Food Hygiene Certificate, Basic Food Hygiene Certificate (Refresher), WSET Level 1 Award in Wines, Private Driving Course, etc.
• Source for new courses to assist in upgrading existing HR staff

Company Events

• Organise CSR Events – Lunch, games and outing to River Safari with residents of St Theresa’s Home, designed CSR Banner, liaised with the relevant point-of contacts to make the necessary arrangements for the event, etc.

Adhoc/Administrative

• Medical/Insurance claims, Community Chest claims, Training Grants, etc.
• Invoicing
• Monthly preparation of Foreign Worker Levy calculations on MS Excel
• Monthly preparation of OT Claims for Full-Time Staff on MS Excel
• Source and liaise with vendors/suppliers
• Leave movements, etc.