VIJAYAKUMRAN Baskaran

• Implemented troubleshooting, root cause analysis and issue resolution.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.

• Evaluated upcoming program plans to forecast expected resource needs.
• Scheduled meetings for management team and booked conference rooms.
• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reported issues to higher management with great detail.

• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.

• Communicated with production team members about quality issues.
• Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
• Inspected quality of products, taking note of functionality, appearance and other specifications.

diploma in electrical and electronics engineering