Vignesh Veeramani
Summary
Adept IT Support Engineer with a proven track record at TOM and Wipro Limited, enhancing system efficiency and user satisfaction. Specializes in Network Security and Troubleshooting, with a knack for preemptive problem-solving and IT Asset Management. Achieved significant improvements in system performance and reliability, demonstrating exceptional technical and communication skills.
Overview
5
5
years of professional experience
Work History
IT Support Engineer
TOM
09.2022 - Current
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Monitoring and maintaining computer system and networks.
- Support on laptop/desktop issue and end user issue such as Microsoft Windows, Microsoft Office (O365) and Antivirus.
Senior Associate
Wipro Limited
03.2019 - 03.2022
- Designation as software testing in Google Process
- Need to achieve daily targets with maintaining quality
- Keep process knowledge up to date per client instruction
Education
Bachelor of Computer Science Engineering - Computer Science
Mahendra Engineering College
04.2018
Skills
- Remote Desktop Support
- Troubleshooting Network Issues
- Network Security
- Email Administration
- Help Desk Support
- IT Asset Management
- Software Installation
- Data Backup and Recovery
- VPN Configuration
- Wireless Networking
- Server Management
- Firewall Management
- Application installations
- TCP/IP
- Hardware and Software Repair
- Microsoft Windows and Office
Timeline
IT Support Engineer
TOM
09.2022 - Current
Senior Associate
Wipro Limited
03.2019 - 03.2022
Bachelor of Computer Science Engineering - Computer Science
Mahendra Engineering College
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