VIGHNESH SUBRAMANIAN
SINGAPORE
Summary
To obtain a position that utilizes strong management and offers career growth and advancement potentials. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
17
17
years of professional experience
Work History
Acting Assistant Theatre Manager
Cathay Cineplexes Pte Ltd
04.2017 - Current
- Attend to patrons' request and enquiries and perform all related customer service function to provide excellent support to customers
- Conduct daily inspection in cinema auditoriums and ensure uniform standard, operational practices, company policies and quality standards are adhered
- Assist Duty Manager in day-to-day operations of Cineplex
- Assist in scheduling duty roster for all ground staff (PT/FT)
- Assist in supervising & training of all ground staff (PT/FT)
- Responsible for security of cash, ticket stub, company properties and equipment in Cineplex
- Involve in marketing and promotion activities
- Assist in crowd control as and when necessary.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
SUPERVISOR
MR D.I. Y
01.2015 - 01.2016
- Train, coach and observe associates using basic S.A.L.E.S process
- Provide input into merchandising to store manager
- Lead associate team to accomplish store goals
- Responsible for ensuring store is recovered and ready for business everyday
- Develop weekly work schedule
- Maintain record keeping accurately
- Ensure that all inventory management tasks are completed
- Resolve customer complaints in a timely and satisfactory manner
- Make sure that sales floor is clear, organized and properly signed, and that receiving floor is clear of pallets and trash
- Safety inspection of all company property.
MANAGER
VVS RESTARANT & BANQUIT HALL
01.2011 - 01.2015
- Achievement of budgeted food sales, beverage sales and labor costs
- Achieve maximum profitability and over-all success by controlling costs and quality of service
- Participation and input towards F & B Marketing activities
- Control of function hall, cutlery, glassware, linen and equipment
- Completion of function delivery sheets in accurate and timely fashion
- Help in preparation of forecast and actual budget function sheets
- Completion of weekly schedules
- Schedule staff as necessary to ensure adequate and consistent levels of service
- To supervise and co-ordinate daily operation of meeting/banquet set-ups and service
- Coordinate opening and closing restaurant.
- Accomplished multiple tasks within established timeframes
- Managed and motivated employees to be productive and engaged in work
- Maximized performance by monitoring daily activities and mentoring team members
CAPTAIN
TIMBER BAR AND RESTARANT
01.2009 - 01.2010
- Showing guests to tables during Dinner service
- Advising guests on menu & drink choices
- Taking orders for food & drink
- Providing efficient, courteous and professional table service
- Deal with guest reservations and enquiries
- Train on knowledge to other new employees and assume responsibility for good Wine & Cocktail Knowledge.
F&B OPERATIVE
THISTLE HOTEL JOHOR BHARU
01.2008 - 01.2009
- To welcome and seat diners, advising each on their choice of food and wine and taking their order
- To organize and manage their team: organizing their work and training new staff members recruited
- To ensure that team offers highest level of service to welcome it extends to its customers and the way it serves their meals
- To ensure that customers are satisfied with the service they receive
- To promote customer loyalty through the quality of service provided
- To ensure health and safety rules are complied.
WAITER
T.G.I FRIDAYS
01.2007 - 01.2008
- Provide guests with information about local areas, including giving directions
- Collect payments from customers
- Transmittal to kitchen staff
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers
- To check with customers to ensure that customer are enjoying their meal.
- Answered customers' questions, recommended items, and recorded order information
- Inspected dishes and utensils for cleanliness
Education
Diploma - Hotel Management
Olmpia College
Olmpia College Johor Bahru11.2006
SPM - Sijil Pelajaran Malaysia
Sek Men Keb Sri Skudai
Johor Bahru 12.2004
Skills
- Good team player
- Work in group and multi skill capabilities
- Innovative and fast learner
- Excellent motivational skills
- Patient, helpful and excellent team player
- Able to multitask
Reason For Leaving
Seeking for a better career advancement opportunities and exposure in a good and developing organization.
Personal Information
- Age: 37 years
- Gender: Male
- Marital Status: Married
- Date of Birth: 06/16/86
- Nationality: Malaysian
Salary And Availability
SGD 2,300.00, SGD 2,500.00, 1-month notice
Ic No
860616-23-7111
References
Maria Cathay, Manager, +65 8814 9480 Vasuggi, Director, +65 9747 1114
Languages
Tamil
Advanced (C1)
Malay
Advanced (C1)
English
Advanced (C1)
Timeline
Acting Assistant Theatre Manager
Cathay Cineplexes Pte Ltd
04.2017 - Current
SUPERVISOR
MR D.I. Y
01.2015 - 01.2016
MANAGER
VVS RESTARANT & BANQUIT HALL
01.2011 - 01.2015
CAPTAIN
TIMBER BAR AND RESTARANT
01.2009 - 01.2010
F&B OPERATIVE
THISTLE HOTEL JOHOR BHARU
01.2008 - 01.2009
WAITER
T.G.I FRIDAYS
01.2007 - 01.2008
Diploma - Hotel Management
Olmpia College
SPM - Sijil Pelajaran Malaysia
Sek Men Keb Sri Skudai
Similar Profiles
Arfa Aniq IbrahimArfa Aniq Ibrahim
Part-Time Theatre Executive at Cathay CineplexesPart-Time Theatre Executive at Cathay Cineplexes
Shuying (Zurine) WuShuying (Zurine) Wu
Customer Service and Sales Manager at Cathay BankCustomer Service and Sales Manager at Cathay Bank
SIO JOO TERENCE TEOSIO JOO TERENCE TEO
Technician at Cathay Pacific Airways Ltd, Hong KongTechnician at Cathay Pacific Airways Ltd, Hong Kong