Vidhya Lakshmi P
Scrum Master / Program Manager
Chennai
Summary
I wish to work in a new environment, with unique people and learning new things day by day which gives me to enhance my professional skills and to be part of the organization’s challenging IT projects.
1.5 Yrs of experience in NTT Data as PMO & account financial operations with BMW client. 4+ years of experience in Cognizant in PMO & account financial operations. 2+ year of experience in Manual Testing and Test Admin. 3+ years of experience in Infra and Application support. Overall experience of 10.5 yrs of IT experience with Cognizant 9 yrs and 1.5 Yrs with NTT Data.
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
2
2
Languages
Work History
Product Scrum Master
NTT DATA Services
01.2023 - Current
- Enhanced team collaboration and communication through the utilization of Scrum ceremonies, including Sprint Planning, Reviews, and Retrospectives.
- Evaluated team performance metrics and recommended areas for improvement, driving excellence in product delivery outcomes.
- Increased stakeholder satisfaction levels through effective communication of progress updates at Sprint Review meetings.
- Optimized backlog grooming sessions through effective facilitation and team involvement, resulting in more accurate estimations for sprint planning.
- Facilitated cross-functional communication between Product Owners, Developers, QA teams, and stakeholders for seamless project execution.
- Resolved conflicts within the team by fostering a collaborative environment focused on shared goals and objectives.
- Established strong relationships with external vendors for better management of dependencies related to product development efforts.
- Contributed to the promotion of a culture of continuous learning within the organization by leading workshops on Agile methodologies and Scrum practices.
- Managed project timelines and identified potential roadblocks to ensure on-time delivery of high-quality products.
- Mentored junior Scrum Masters in their professional growth paths while sharing valuable knowledge from personal experiences.
- Developed comprehensive product backlogs with clear prioritization based on ROI, stakeholder feedback, and business objectives.
- Coached team members on self-organization techniques to improve overall productivity and optimize resource allocation.
- Ensured adherence to Scrum framework by conducting regular reviews of process compliance and effectiveness across the team.
- Enabled smoother release cycles by working closely with deployment teams during integration, testing, and go-live phases.
- Improved product development efficiency by implementing Agile methodologies and leading daily stand-up meetings.
- Collaborated with Business Analysts in eliciting user requirements for new features or enhancements to existing functionality.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Program Manager
NTT DATA Services
12.2022 - Current
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Built teams to address project goals and objectives for multiple projects.
- Optimized resource allocation by conducting in-depth analyses of financial data, trends, and forecasts.
- Ensured adherence to budgetary guidelines through diligent monitoring and effective communication with stakeholders.
- Coordinated with internal departments to ensure timely delivery of critical information necessary for accurate financial reporting.
- Led continuous improvement initiatives within the finance department, enhancing efficiency and effectiveness of team operations.
- Delivered timely updates on program progress to senior leadership, enabling informed decision-making based on accurate financial data.
- Implemented risk mitigation strategies, reducing potential financial losses and safeguarding company assets.
- Established strong relationships with key clients, fostering collaboration and trust in support of successful program execution.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Reviewed documentation and identified financial discrepancies where applicable.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Created organizational structures to improve accounting and finance functions.
Program Manager Finance
NTT Data
12.2022 - Current
- Project usually deals with the Product level PMO- Financial activities for a Product Team in BMW IT In-Hub and works along with Client Delivery Manager
- Work along with 4 Partners
- Budget Alignment with Central Team (Client)
- HUB agreement/ Contracts – Preparation for Client
- Budget Sheet Preparation for 10+ Products (Project)
- Creating SharePoint for 10+ Products
- Creating Purchase Order in SAP and Coupa Quarterly wise and share it with 4 Partners
- Worked in Sprint Inspection Report (SIR) both Monthly and Sprint (2 weeks) for 10+ Product
- Worked on Billing (T&M and User Story billing) for 10 Products and 4 Partners
- Creating 4 eye Process for completing the GR to get the Approval
- Worked on Invoice processing in SAP
- Worked on Rate Card for 4 Partners
- Worked on Onboarding and Offboarding of Partner resources using JIRA stories
- Creates and maintain Confluence for Project related activity
- Attendance tracking and maintains for teams in Confluence
- Work with the Scrum Master on closing the Sprint
- Update Reporting page in confluence on weekly basis for each product
- Conduct weekly L1 call with product Team lead/scrum master and Client Delivery manager
- Co-ordinate with Client Visit for Client who visit from Central Team
- Budget Tracking for each product and sends the Budget burndown for each Product Owners
- Co-Ordinate for Team building Activities
- Worked on Product leave KPI’s extract the data from ITSM (eg
- Sprint Velocity, Time to Prod, Attrition)
- Attend Governance call and maintain the standards for each Product
- Worked on resourcing through JIRA stories – identifying Partner resources for the Product
Analyst (Team Member)
Cognizant
03.2018 - 05.2020
- Project is usually deals with the account level PMO- Financial activities for overall TFS
- SO creation and allocation for TFS Team Associate
- Co-ordinate with the Project manager on weekly basis for the Account level status
- Forecast analysis & variance for account
- ESA related activities
- Revenue Estimation
- Utilization percentage calculations based on the FTE count
- Financial expertise
- Worked on Revenue and Pricing (T&M and Fixed pricing)
- Worked on reports and dashboards as per the requirement (e.g
- Revenue projections for next year, arriving at Rate cards etc)
- Contracts
- Worked on MSAs, SOWs and provide feedback to the cluster leadership and contracts / renewals
- Client co-ordination
- Client Onboarding
- Invoices and Collections – (Monthly)
- Governance
- Reporting/MIS
PMO
Cognizant
03.2017 - 03.2018
- Project is usually deals with the account level PMO- Financial activities for overall AVM Automation Team
- Track with Specialist on the on-going Automation account and get the update weekly regarding the Assessment
- Maintain the gathered information regarding the use case in the common share
- Prepare Weekly deck for the top management meeting
- SO creation and allocation for AVM Engineering Team Associate
- Know-hub maintenance/uploading documents for our AVM Automation Track
- Tools training co-ordination and send the meeting invite to the participants
- Coordinator and event organizer for AVM Automation Fest 2017
Testing/PMO
Cognizant
09.2014 - 03.2016
- Project involves in more actively in all phases of Software Testing Life Cycle (STLC) from Requirements Analysis, Test Strategy, Test Planning, Test Design, Test Execution, Defect Reporting and tracking defects to closure
- HN App Outsourcing PMO project is usually deals with the account level PMO- Financial activities for overall HN account (AO, Inc and BPO)
Application Lifecycle Management / Testing
Cognizant
01.2014 - 08.2014
- Test Admin – The team uses testing tools HP QC
- We were doing L2 Support for the tools
- L2 Team is responsible for caching the team in executing automated test scripts in QTP by integrating test results in QC
AST EAGLE Application Service Team
Cognizant
01.2013 - 12.2013
- Handling the RFS and RFI from End users
- Schedule Management / Maintenance
- Worked on defect management
- Troubleshooting and resolving the environmental issues reported by the L1 Team
- Report Generation
AST Eagle Infrastructure Support
Cognizant
07.2011 - 12.2012
- AST Eagle Infrastructure Support is a 24x7 Production environment, which Support for Eagle an Enterprise Application on Solaris, Linux, AIX and Windows servers
Education
CSE
Anna University Affilated College
India 04.2010 - 12.2010
Skills
Windows XP
Officialemail
Vidhya.Pichaiyan@nttdata.com
Personalemail
vidhumohan2013@gmail.com
Pancardno
AMYPV1846M
Contactinfo
- +91 9791088861
- +91 8838603955
Awards
- Star of the Quarter Award, 2023, Best PMO team Player
- Star of the Month, 2013, Best team player
- PILLAR OF THE MONTH, 2018, Best newcomer of the project
Extracurricular Activities
Participated and won prizes in Organizational activities including Bay Decoration and event organizer for many events. Best throwball player and part of the Cognizant women team.
Projects
PMO, BMW India IT-Hub, 50+, Program Manager Finance, 12/2022 - Present, Project usually deals with the Product level PMO- Financial activities for a Product Team in BMW IT In-Hub and works along with Client Delivery Manager., Budget Alignment with Central Team (Client), HUB agreement/ Contracts – Preparation for Client, Budget Sheet Preparation for 10+ Products (Project), Creating SharePoint for 10+ Products, Creating Purchase Order in SAP and Coupa Quarterly wise and share it with 4 Partners, Worked in Sprint Inspection Report (SIR) both Monthly and Sprint (2 weeks) for 10+ Product, Worked on Billing (T&M and User Story billing) for 10 Products and 4 Partners, Creating 4 eye Process for completing the GR to get the Approval, Worked on Invoice processing in SAP, Worked on Rate Card for 4 Partners, Worked on Onboarding and Offboarding of Partner resources using JIRA stories, Creates and maintain Confluence for Project related activity, Attendance tracking and maintains for teams in Confluence, Work with the Scrum Master on closing the Sprint, Update Reporting page in confluence on weekly basis for each product, Conduct weekly L1 call with product Team lead/scrum master and Client Delivery manager, Co-ordinate with Client Visit for Client who visit from Central Team, Budget Tracking for each product and sends the Budget burndown for each Product Owners, Co-Ordinate for Team building Activities, Worked on Product leave KPI’s extract the data from ITSM (eg. Sprint Velocity, Time to Prod, Attrition), Attend Governance call and maintain the standards for each Product, Worked on resourcing through JIRA stories – identifying Partner resources for the Product PMO, Thermofisher scientific - Patheon (LS), 5, 100+, Analyst (Team Member), 03/2018 - 05/2020, Project is usually deals with the account level PMO- Financial activities for overall TFS., SO creation and allocation for TFS Team Associate, Co-ordinate with the Project manager on weekly basis for the Account level status, Forecast analysis & variance for account, ESA related activities, Revenue Estimation, Utilization percentage calculations based on the FTE count, Financial expertise, Worked on Revenue and Pricing (T&M and Fixed pricing), Worked on reports and dashboards as per the requirement (e.g. Revenue projections for next year, arriving at Rate cards etc), Contracts, Worked on MSAs, SOWs and provide feedback to the cluster leadership and contracts / renewals, Client co-ordination, Client Onboarding, Invoices and Collections – (Monthly), Governance, Reporting/MIS PMO, AVM Automation, 03/2017 - 03/2018, Project is usually deals with the account level PMO- Financial activities for overall AVM Automation Team., Track with Specialist on the on-going Automation account and get the update weekly regarding the Assessment, Maintain the gathered information regarding the use case in the common share, Prepare Weekly deck for the top management meeting, SO creation and allocation for AVM Engineering Team Associate, Know-hub maintenance/uploading documents for our AVM Automation Track, Tools training co-ordination and send the meeting invite to the participants, Coordinator and event organizer for AVM Automation Fest 2017 Testing, TIAA (Insurance), 11/2016 - 01/2017, Worked in Testing, Project involves in more actively in all phases of Software Testing Life Cycle (STLC) from Requirements Analysis, Test Strategy, Test Planning, Test Design, Test Execution, Defect Reporting and tracking defects to closure. Testing/PMO, HealthNet (HC), 09/2014 - 03/2016, Project involves in more actively in all phases of Software Testing Life Cycle (STLC) from Requirements Analysis, Test Strategy, Test Planning, Test Design, Test Execution, Defect Reporting and tracking defects to closure. HN App Outsourcing PMO project is usually deals with the account level PMO- Financial activities for overall HN account (AO, Inc and BPO). Application Lifecycle Management / Testing, KBC (BFS), 01/2014 - 08/2014, Test Admin – The team uses testing tools HP QC. We were doing L2 Support for the tools. L2 Team is responsible for caching the team in executing automated test scripts in QTP by integrating test results in QC. AST EAGLE Application Service Team, 01/2013 - 12/2013, Handling the RFS and RFI from End users, Schedule Management / Maintenance, Worked on defect management, Troubleshooting and resolving the environmental issues reported by the L1 Team, Report Generation Bank Of New York Mellon (BFS), 07/2011 - 12/2012, AST Eagle Infrastructure Support is a 24x7 Production environment, which Support for Eagle an Enterprise Application on Solaris, Linux, AIX and Windows servers.
Disclaimer
I hereby declare that all the details furnished above are true to the best of my knowledge. If given an opportunity, I will strain every nerve to add value to our esteemed organization.
Personal Information
- Father's Name: Mr. A.Pichaiyan
- Husband's Name: Mr. S.Mohan Kumar
- Blood Group: B+
- Date of Birth: 09/14/89
- Marital Status: Married
Certification
CSM Certified
Cooking, Playing Shuttle, Singing
College level Player in Shuttle and Love to cook for my family, Interested in singing
Timeline
CSM Certified
11-2024
Product Scrum Master
NTT DATA Services
01.2023 - Current
Program Manager
NTT DATA Services
12.2022 - Current
Program Manager Finance
NTT Data
12.2022 - Current
Analyst (Team Member)
Cognizant
03.2018 - 05.2020
PMO
Cognizant
03.2017 - 03.2018
Testing/PMO
Cognizant
09.2014 - 03.2016
Application Lifecycle Management / Testing
Cognizant
01.2014 - 08.2014
AST EAGLE Application Service Team
Cognizant
01.2013 - 12.2013
AST Eagle Infrastructure Support
Cognizant
07.2011 - 12.2012
CSE
Anna University Affilated College
04.2010 - 12.2010
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