Summary
Overview
Work History
Education
Skills
My hobbies
Timeline
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Victor Lai Yun Da

Summary

Driven professional with extensive experience as a Barista at Cafe Crew Member and Sales Associate at Locksmith Tech, adept in espresso machine operation and exceptional customer service. Excelled in creating welcoming environments, boosting customer satisfaction, and maintaining high cleanliness standards. Skilled in cash handling and fostering positive customer relationships, contributing to significant team success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level professional barista position. Ready to help team achieve company goals. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience

Work History

Professional Barista

Santola Cafe
06.2023 - Current
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed with positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Sales Associate

Ban Loong Photo Color Center
01.2019 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

International College of Advance Education - Certified Barista Espresso Making Course

Cap Kuda Coffee School
Kota Kinabalu
03.2024

High School Diploma -

Kian Kok Middle High School
Kota Kinabalu
12.2022

Skills

  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Order Taking
  • Espresso machine operation
  • Safe Food Handling
  • Beverage Preparation
  • Food Preparation
  • Hospitality service expertise
  • Coffee machinery
  • Espresso preparation
  • Cleaning and sanitizing
  • Flexible Schedule
  • Stocking Supplies and Retail Products
  • Workstation Maintenance
  • Supply Restocking
  • Packaging and Labeling
  • Shipment Receiving
  • Friendly and outgoing
  • Safe Food Handling Practices
  • Latte art
  • Supply Ordering
  • Display Maintenance
  • Upselling
  • Multitasking

My hobbies

I really enjoy exercising at the gym plus adding more a bit of cardio wise which indicate as boxing, jogging, playing basketball or any kind of sport activities. Therefore, i usually spend my time on basically in gym or relaxing on the beach cause i like being in a peaceful environments where i could just do my on things without any disturbance. Moreover, gym is where i spend the most time cause you can never know who you could encounter during at the gym. 

Timeline

Professional Barista

Santola Cafe
06.2023 - Current

Sales Associate

Ban Loong Photo Color Center
01.2019 - Current

International College of Advance Education - Certified Barista Espresso Making Course

Cap Kuda Coffee School

High School Diploma -

Kian Kok Middle High School
Victor Lai Yun Da