Victoria Kwek
Summary
Outgoing and friendly with excellent interpersonal communication strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Junior Barista
Cupping Room Coffee Roasters
01.2023 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Demonstrated adaptability by quickly learning new menu offerings when seasonal changes or promotional items were introduced.
- Developed strong rapport with regular patrons, contributing to increased loyalty and repeat business.
Junior Facilitator (Freelance)
Explorer Junior PTELTD
06.2022 - 06.2023
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Photobooth Attendant
Gradient Studio Co
12.2016 - 01.2022
- Developed strong relationships with clients through regular communication before, during, and after events to ensure satisfaction levels were met or exceeded
- Assisted clients in customizing their photo print layouts for a unique keepsake tailored to their event theme or branding requirements.
- Tailored props and backdrops to match various themed events, enhancing guest enjoyment and participation levels.
Trainee Chef
Shangri-La, Mandarin Orchard
07.2018 - 12.2018
- Contributed to inventory management by organizing stock items and reporting low supplies to the head chef promptly.
- Planned menus for different events, seasons and customer requests.
- Demonstrated versatility by cross-training in multiple kitchen stations, increasing overall team productivity.
Education
Higher Nitec - Culinary Arts
ITE College West
Singapore03.2021
Nitec - Asian Culinary Arts
ITE College West
Sinapore12.2019
N Levels -
Bendemeer Secondary School
Singapore12.2017
Skills
- Customer Retention
- Microsoft Excel
- Interpersonal Communication
- POS Systems
- Multitasking
- Quality Assurance
Hobbies
Collect/Sell Trading Cards
Nature
Food Connoisseur
Timeline
Junior Barista
Cupping Room Coffee Roasters
01.2023 - Current
Junior Facilitator (Freelance)
Explorer Junior PTELTD
06.2022 - 06.2023
Trainee Chef
Shangri-La, Mandarin Orchard
07.2018 - 12.2018
Photobooth Attendant
Gradient Studio Co
12.2016 - 01.2022
Higher Nitec - Culinary Arts
ITE College West
Nitec - Asian Culinary Arts
ITE College West
N Levels -
Bendemeer Secondary School
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