Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vernon Koh

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Inspiring Coach bringing extensive experience guiding and mentoring athletes to reach optimum potential. Driven and high-achieving with winning-team seasons throughout career history. Passionate about mentoring athletes to build sustainable training and eating habits. Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. CStrong communicator and negotiator able to foster relationships with key stakeholders and vendors.

Overview

6
6
years of professional experience

Work History

Camp Coach

Proactive
08.2023 - Current
  • Led groups of children safely through variety of camp activities.
  • Taught players how to run specific game plays in order to build cohesive, structured team.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
  • Learned how to disciplined kids of aged 6-8 years old and taught them how to do sports

Event Facilitator

PulseActive
07.2023 - Current


  • Brainstormed and implemented creative event concepts and themes.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Clients send their workers for team building and i would help them with the games.

Waiter

Sushi Tei
04.2021 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Electronics Engineer Intern

OneBerry
05.2021 - 08.2021
  • Prepared standard reports and documentation to communicate results to senior management.
  • Designed and coordinated engineering tests and experiments.
  • Analyzed and planned workflow, equipment placement and space requirements to improve manufacturing efficiency.

F&B Server

Texas Chicken
10.2017 - 10.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Banquet Server

SAR
05.2018 - 01.2019
  • Set up banquet tables and chairs based on event requirements.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.

Education

No Degree - Information Technology

Ngee Ann Polytechnic
Singapore
04.2025

No Degree - Electronics Engineering

ITE College West
03.2022

Skills

  • Meeting Facilitation
  • Group Leadership
  • Community Relationships
  • Team Bonding
  • Relationship Management
  • Upselling Techniques
  • Phone Inquiries
  • Business Administration

Timeline

Camp Coach

Proactive
08.2023 - Current

Event Facilitator

PulseActive
07.2023 - Current

Electronics Engineer Intern

OneBerry
05.2021 - 08.2021

Waiter

Sushi Tei
04.2021 - Current

Banquet Server

SAR
05.2018 - 01.2019

F&B Server

Texas Chicken
10.2017 - 10.2019

No Degree - Information Technology

Ngee Ann Polytechnic

No Degree - Electronics Engineering

ITE College West
Vernon Koh