GAN FENG HUA VERNICE
Summary
A highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am always willing to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
LIVSPACE ADMINSTRATOR
Wei!Creative(SG)
08.2022 - Current
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Provided exceptional customer service, addressing inquiries promptly and ensuring a positive experience for all patrons that are interested in renovating their homes.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Facilitated smooth communication between clients, architects, builders, subcontractors, ensuring timely project completion without compromising on quality standards.
POP MART Part Time Retail Associate
Big Box International Pte.Ltd.
10.2021 - Current
- Provided exceptional customer service by greeting and assisting customers in finding products,answering inquiries,and processing transaction efficiently.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Processed membership registrations,renewals,and cancellations efficiently using management software,maintaining accurate records.
Part-Time Sales Promoter
Olly
08.2023 - 11.2023
- Provided product samples and informational brochures to customers.
- Worked within retail environments to boost product awareness, meeting, and exceeding established sales goals.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
Part Time Chinese Tutor
EduFirst Learning Centre
08.2022 - 02.2023
- Delivered standards-based, intensive literacy and Chinese language-based lessons.
- Boosted students'' confidence in speaking and understanding Chinese through engaging activities and interactive learning tools.
- Created personalized lesson plans to meet needs of diverse learners.
- Monitored student progress and provided feedback and support to their parents.
Part Time Service Waitress
Braseiro
11.2019 - 01.2020
- Maintained clean and organized workstations, adhering to strict hygiene standards for guest safety and comfort.
- Improved ticket times by effectively communicating with kitchen staff, ensuring prompt delivery of orders to guests
- Handled challenging situations with grace, quickly resolving issues to maintain guest satisfaction.
- Increased repeat business through friendly, professional interactions with guests during their dining experience.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
Education
Higher Nitec in Passenger Services
ITE College Central
04.2023
DAMAI SECONDARY SCHOOL
10.2021
Skills
- Adaptable nature
- Team Building and Leadership
- Personable and Approachable
- Multi-tasking strength
- Creativity and Innovation
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Vietnamese
Intermediate (B1)
Timeline
Part-Time Sales Promoter
Olly
08.2023 - 11.2023
LIVSPACE ADMINSTRATOR
Wei!Creative(SG)
08.2022 - Current
Part Time Chinese Tutor
EduFirst Learning Centre
08.2022 - 02.2023
POP MART Part Time Retail Associate
Big Box International Pte.Ltd.
10.2021 - Current
Part Time Service Waitress
Braseiro
11.2019 - 01.2020
Higher Nitec in Passenger Services
ITE College Central
DAMAI SECONDARY SCHOOL
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