Veris Chin
Singapore
Summary
Reliable business professional with a strong background in project management, process improvement, and financial analysis. Demonstrated success in streamlining business operations and reducing costs. Skilled at analyzing data to identify trends and developing strategies to improve efficiency. Highly organized and dependable, able to effectively manage multiple priorities with a positive attitude. Detail-oriented team player with exceptional organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving abilities. Hardworking and passionate job seeker with a strong organizational acumen, eager to secure an entry-level [Job Title] position and contribute to the achievement of company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Part Time Retail Sales Assistant
Sephora
11.2023 - 04.2024
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Increased sales by offering advice on purchases and promoting additional products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales by providing exceptional customer service and product knowledge.
- Informed customers of current store promotions to encourage additional sales purchases.
Intern
Sephora
06.2023 - 11.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by providing exceptional customer service and product knowledge.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Informed customers of current store promotions to encourage additional sales purchases.
Waitress in F&B
Jobs Today (Elitez)
10.2022 - 12.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-to-day duties accurately and efficiently
- Worked flexible hours; night, weekend, and holiday shifts
- Maintained energy and enthusiasm in fast-paced environment.
Retail Assistant
Anothersole
01.2021 - 03.2021
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Greeted customers, helped locate merchandise and suggested suitable options
- Used POS system to process sales, returns, online orders and gift card activations
- Approached browsing customers to initiate conversations to determine buying preferences
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Answered questions about store policies and addressed customer concerns
- Informed customers of current store promotions to encourage additional sales purchases.
Education
Nitec : Retail Services -
Institute of Technical Education
ITE Central 02.2024
N-Level -
Society of Starfish Singapore
Pennisula Plaza12.2021
GCE -
Teck Whye Secondary
Teck Whye Lane12.2020
PSLE -
Greenridge Primary School
Jelapang Road12.2015
Skills
- Retail Operations
- Social Media Marketing
- Visual Merchandising
- Digital Storytelling
- Business communications
- Retail Promotion and E-marketing
- Element of Business
- Cyber Security & Data Analysis
- Willingness to learn
- Stock replenishment
- Problem-solving abilities
Certification
- Top in subject award for Mathematics (Secondary one, 2016)
- Top in subject award for Computer applications (Secondary one, 2016)
- Top in subject award for Food & Consumer Education (Secondary one, 2016)
- Edusave award 2016
- Edusave award 2024
Languages
English
Advanced (C1)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Part Time Retail Sales Assistant
Sephora
11.2023 - 04.2024
Intern
Sephora
06.2023 - 11.2023
Waitress in F&B
Jobs Today (Elitez)
10.2022 - 12.2022
Retail Assistant
Anothersole
01.2021 - 03.2021
Nitec : Retail Services -
Institute of Technical Education
N-Level -
Society of Starfish Singapore
GCE -
Teck Whye Secondary
PSLE -
Greenridge Primary School
Similar Profiles
Karina SheboKarina Shebo
Beauty Advisor at SephoraBeauty Advisor at Sephora
Mahogany BetheaMahogany Bethea
Lead Beauty Advisor at SephoraLead Beauty Advisor at Sephora
Hikma MusaHikma Musa
BEAUTY ADVISOR at SephoraBEAUTY ADVISOR at Sephora