VELMURUGAN LOGESHWARAN
Summary
Be a part of a vibrant organization and contribute as a genuine and quality person, assisting the organizations in all aspects by utilizing all my skills, knowledge, abilities and experience with a balance of hands-on, management and leadership responsibilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
CUSTOMER CARE SERVICE OFFICER
AIC TELE-CENTRE Singapore
2021.11 - 2022.11
- Duration: 1 year
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Provided excellent customer service by efficiently resolving issues and responding to inquiries
- Communicated with customers to identify needs and expectations
- Took ownership of customers issues to follow problems through to resolution
TECHNICIAN
NS
2020.01 - 2021.11
- Duration: 2 Years
Part Time SERVICE CREW
KENTUCKY FRIED CHICKEN MANAGEMENT Pvt,Ltd. Singapore
2019.06 - 2019.12
- Duration: 7 months
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction
- Kept customers and crew areas organized
- Operated cash registers and POS systems, handling cash daily
Education
Bachelor of Science - Cybersecurity
James Cook University
09.2024
A LEVEL -
Chellammal Matriculation Hr.Sec.school
01.2019
O LEVEL -
Sairam Matriculation Hr.Sec.School
01.2017
Skills
- Ability to work under pressure
- Effective team leadership
- Strong problem-solving skills
- Diligent work ethic
- Excellent communication skills
- Programming: Python
- Database Modelling
- Networking
- Web Design
- Software: MS Office, Basic Software
- Machine learning
- Data Visualization
- SQL,Java
- C,C+++
- Flutter Programming
- Burp Suite
- Network protocols
- Wireshark software
- Teamwork and Collaboration
- Data Security
- Problem-Solving
- Adaptability and Flexibility
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Disclaimer
I declare that the information furnished above is correct to the best of my knowledge.
Timeline
CUSTOMER CARE SERVICE OFFICER
AIC TELE-CENTRE Singapore
2021.11 - 2022.11
TECHNICIAN
NS
2020.01 - 2021.11
Part Time SERVICE CREW
KENTUCKY FRIED CHICKEN MANAGEMENT Pvt,Ltd. Singapore
2019.06 - 2019.12
Bachelor of Science - Cybersecurity
James Cook University
A LEVEL -
Chellammal Matriculation Hr.Sec.school
O LEVEL -
Sairam Matriculation Hr.Sec.School
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