AI tools and Technology
Veeraragavan Balasubramanian
Lead Business Analyst
Singapore
Summary
Seasoned Lead Business Analyst with 14 years of expertise in banking Payments and Regulatory reporting. offering AI business analysis, requirements gathering, project management and stakeholder engagement. Proven ability to align project goals with business needs and strategic initiatives.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Lead Business Analyst
Infosys Ltd.
02.2022 - Current
- Collaborated closely with executive leadership to define project objectives, develop strategic roadmaps, allocate resources appropriately, and oversee execution efforts from inception to completion.
- Developed comprehensive business requirement documents for system enhancements.
- Facilitated stakeholder workshops to gather requirements and align project goals.
- Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans.
- Collaborated with IT teams to ensure successful system integration and user acceptance testing.
- Coordinated with Technology teams to design and implement custom applications tailored to specific business needs, resulting in increased efficiency and effectiveness of workflows.
- Evaluated existing processes, recommending solutions that enhanced operational efficiency.
- Increased team productivity through effective communication, collaboration, and resource management strategies.
- Championed data-driven decision-making by promoting a culture of continuous improvement and regularly monitoring key performance metrics.
- Mentored junior analysts, providing guidance on best practices, technical skills development, and career growth opportunities.
Senior Tecno-Functional Business Analyst
Temenos
05.2020 - 02.2022
- Analyzed business requirements and scope from business requirement documents to create Techno functional specification documents for T24 product.
- Collaborated with cross-functional teams to optimize T24 software solutions and develop User Interface and related T24 product configurations.
- Developed comprehensive documentation including process flows, functional specifications, and user stories.
- Conducted customer walkthroughs on T24 product enhancements, documenting client expectations to ensure alignment with development.
- Aligning client expectations to product capabilities by performing GAP analysis.
- Created test automation scripts for regression testing, ensuring thorough validation of software functionality.
- Monitoring the regression results, debug issues if any and fix scripts to complete regression successfully.
Senior Technology Consultant
Virtusa Polaris
05.2019 - 05.2020
- Led technology strategy implementation aligning with client business objectives and industry best practices.
- Collaborated with cross-functional teams to design and execute technology solutions for ISO payments implementation.
- Collaborated with cross-functional teams to design and execute technology solutions, enabling successful ISO payments implementation.
- Utilized IBM Open pages tool to streamline model creation workflows, improving overall efficiency.
Senior Test Analyst
Standard Chartered Global Business Services
07.2016 - 05.2019
- Led comprehensive test planning and execution for banks' global clearing gateway software applications, ensuring alignment with business requirements.
- Developed and implemented end-to-end testing frameworks for SWIFT MT payment enhancements and Domestic ACH ISO implementation, significantly improving testing accuracy.
- Collaborated with cross-functional teams to identify defects early in the SDLC, improving product quality.
- Collaborated with cross-functional teams to identify and resolve defects early in the SDLC, which contributed to higher product quality.
- Analyzed test results and provided actionable insights to stakeholders, facilitating informed decision-making regarding release readiness.
- Conducted various testing types, including smoke, sanity, standalone, end-to-end integration, and industry-wide testing, using SOAP UI for API connectivity with external clearing house.
- Transitioned to the role of Business Analyst in the payments domain in 2018 following internal movement.
Payments Analyst
Serco Global Services
02.2014 - 06.2016
- Analyzed payment transactions to ensure accuracy and compliance with financial regulations.
- Created comprehensive reports on payment trends and discrepancies for management review, facilitating informed decision-making.
- Streamlined reconciliation processes for UK client queries on domestic payments via CHAPS and cross-border payments via SWIFT, enhancing operational efficiency.
- Handled KYC and AML queries from clients, coordinating communication with financial institutions via SWIFT MT199/299, MT999, and processing recall requests MT192/292, returns, and re-effect payment instructions via MT103, MT202, MT202cov.
Engineering Graduate Trainee
SGI Pvt Ltd
08.2012 - 10.2013
- Worked as graduate engineering Trainee in QA department for a year in core industry.
Education
MBA - Operations Management
Anna University CDE Chennai
Chennai, India08.2018
Bachelor of Engineering -
Anna University
Chennai, India06.2012
Skills
Requirements gathering
Use case development
User acceptance testing
Product Owner
Agile methodologies
Software lifecycle
Gap analysis
Workflow Analysis
Business process modeling
Solutions development
SQL proficiency
Project management
Stakeholder management
Strategic thinking
Verbal communication
Additional Information
Currently driving AI technology initiative as a product owner identifying the potential use cases to implement AI tailored solutions.
Certification
Selenium
Interests
Timeline
Lead Business Analyst
Infosys Ltd.
02.2022 - Current
Senior Tecno-Functional Business Analyst
Temenos
05.2020 - 02.2022
Selenium
12-2019
Senior Technology Consultant
Virtusa Polaris
05.2019 - 05.2020
Senior Test Analyst
Standard Chartered Global Business Services
07.2016 - 05.2019
Payments Analyst
Serco Global Services
02.2014 - 06.2016
Engineering Graduate Trainee
SGI Pvt Ltd
08.2012 - 10.2013
MBA - Operations Management
Anna University CDE Chennai
Bachelor of Engineering -
Anna University