Veeralakkannan G

Looking forward to being part of a firm where can utilize skills and core expertise to the fullest growth of the company and career. Forward-thinking professional offering more than 7 years of experience working in fast-paced environments. Expertise in planning, installing and maintaining large-scale systems and infrastructures. Proven leader with success in building strong teams.

• DXC Technology Services Singapore Pte Ltd, 07/15/22 - Present, Team Lead for Incident Management & Senior System Engineer
• DXC (Franchise) behalf of Sysnet Technologies, 07/01/21 - 06/14/22, Senior System Engineer
• DXC (Franchise) behalf of Ahana Systems and Solutions, 08/01/19 - 07/01/21, System Engineer
• CSC (Franchise) behalf of Precision Tech Serve, 05/08/15 - 07/01/19, Technical associate Engineer

• Establish goals for the team to meet or can work with individual team members to set up goals.
• To keep track of various tasks, employees or deadlines and follow a structure for completing projects established.
• Decides how to approach tasks and develops a plan for accomplishing them for the team to follow.
• works as the overseer for all workplace activities within the team and also assign tasks to team members.
• Installing Configuring administrating software application
• Providing end-user support via telephone email, remote-assistance and desk side
• Basic Printer & Switch configuration.
• Identify and troubleshoot a variety of technical issues, including PC configuration, password resets and Pinter and Scanner
• Monitor ticketing systems for new tickets and work-items and update existing tickets, maintained hardware inventory control in ticketing system
• Basic VLAN Configuration.
• Installation of different O/S Operating System: Windows 07, Windows 08 &10, Windows 2008 server & Windows2012.
• Application Software: MS Office 2007, 2010, 2013 & 0ffice 365 etc.
• Server 2003, 2008 & 2012Maintenance, Installation and ADS Configuration.
• DNS, DHCP, Roaming Profile, Backup and Restore and Remote Desktop.
• Remote Assistance, Printer Sharing, Network Printer, Auditing.
• Troubleshoot server hardware and software issues and escalate accordingly.
• Updates, patching and software installations via group policies (GPO).
• VPN connectivity issues troubleshooting
• Adding & Removing username & Hostname in active directory.
• Giving access to user depend upon their category.
• Disk wiping HDD of servers, laptop & desktop.
• LAN Cable Crimping LAN Cable Trouble shooting using cable manager tool.
• Network issue coordinating with ISP Provider.
• Hard disk Encryption & decryption through checkpoint.
• Asset Monitoring for clients
• Remote supporting through SCCM & Blanco Tool and Remote Desktop protocol
• Ticketing tool Experience for BMC & Service now Tool

• MCITP Certification
• CCNA participation certification in IACM

• MCA, Arul Anandar College karumathur, Madurai-Tamil Nadu, 2012-2015, 72%
• BCOM.CA (Computer Application), Arul Anandar College karumathur, Madurai-Tamil Nadu, 2009-2012, 62%
• HSC, C.S.M.A Hr. Sec School, Dindigul-Tamil Nadu, 2007-2009, 65%
• SSLC, InfantJesusHighSchool, Dindigul-Tamil Nadu, 2006-2007, 64%

• Attendance Management System, Mini project
• Customer Query Track System, Major project

• Father's Name: M. Govindasamy
• Date of Birth: 11/21/91
• Hobbies : Playing Cricket