Veena S
Chennai
Summary
Skilled team leader with 13 years of experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills, having contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Senior Team Leader
Omega Healthcare and Management Services Private Limited
Chennai, India
04.2019 - Current
- Have been leading OP team of about 30 coders involved in SDC facility coding for one of the largest clients of Omega, performing routine operational activities such as SLA maintenance and quality maintenance.
- Responsible for maintaining shrinkage and attrition, thus meeting the target numbers on the roadmap.
- Involved in the CAC transition, thus providing NLP opportunities to improve efficiency.
RETRO AUDITOR
Omega Healthcare and Management Services Private Limited
Chennai, India
04.2018 - 04.2019
- Auditing reports of QC all over locations: Chennai, Bengaluru, and Trichy.
- Addressing controversies and redressal of issues for smooth management.
- Performed retro audits to capture the top error contributors.
- Ensured timely completion of all assigned tasks within set deadlines.
QCA
Omega Healthcare and Management Services Private Limited
India
04.2017 - 04.2018
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed coding for multiple specialties, ensuring specific codes are accurately applied.
- Kept abreast of updates and changes in coding guidelines and reporting requirements.
SENIOR MEDICAL CODER
Omega Healthcare and Management Services Private Limited
Chennai, India
02.2014 - 11.2016
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Assigned patients to diagnosis-related groups using appropriate computer software.
- Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
MEDICAL CODER
Ajuba Solutions Pvt Ltd
Chennai, India
04.2013 - 01.2014
- Maintained SLA in terms of quality and production on a daily basis, with 120 encounters coded per day.
- Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
Education
Bachelor of Education - undefined
Periyar Maniammai University
Thanjavur06.2011
Master of Science - Microbiology
Bharathidasan University
Thiruchirapalli04.2010
Bachelor of Science - Zoology
Bharathidasan University
Thiruchirapalli06.2008
Skills
SLA maintenance
Quality control
NLP implementation
Effective communication
Project management
Performance evaluation
Team assessment
Meeting facilitation
HIPAA compliance knowledge
Coding software - 3M, Encoder Pro, Citrix
Operations Management
Adaptability and Flexibility
Certification
- AAPC, Chennai, 2014-10
- CPC
LANGUAGES
Tamil: First Language
English: C1
Advanced (C1)
References
References available upon request.
SOFTWARE EXPOSURE
Citrix
SPECIALISATION
- Same-day surgery (1-6 Series) & ( Minimum knowledge in IVR and cardiac catherization procedures from 9 series).
- Anesthesia.
Timeline
Senior Team Leader
Omega Healthcare and Management Services Private Limited
04.2019 - Current
RETRO AUDITOR
Omega Healthcare and Management Services Private Limited
04.2018 - 04.2019
QCA
Omega Healthcare and Management Services Private Limited
04.2017 - 04.2018
SENIOR MEDICAL CODER
Omega Healthcare and Management Services Private Limited
02.2014 - 11.2016
MEDICAL CODER
Ajuba Solutions Pvt Ltd
04.2013 - 01.2014
Bachelor of Science - Zoology
Bharathidasan University
Master of Science - Microbiology
Bharathidasan University
Bachelor of Education - undefined
Periyar Maniammai University