Veda Bowlin
Summary
Dynamic operations manager with a strong work ethic and proven success at YMCA, enhancing store efficiency and reducing turnover through effective recruitment and training. Skilled in inventory management and fostering teamwork, I implemented strategic merchandising techniques that boosted sales performance significantly while ensuring compliance with safety regulations.
Versatile Desired Position with background in youth leadership, fostering positive environments for personal and social development. Guided numerous youth initiatives, enhancing community engagement and mentorship outcomes. Demonstrated strong communication and conflict resolution skills to support and motivate young individuals.
Experienced with youth mentorship and leadership. Utilizes effective communication and motivational strategies to inspire and guide youth. Track record of organizing successful community and educational programs, demonstrating adaptability and problem-solving abilities.
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Poised Job Title with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2022
2022
years of professional experience
Work History
Youth Leaders
Ymca
- Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
- Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
- Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
- Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
- Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
- Improved store efficiency by implementing inventory management systems and streamlining operational processes.
- Ensured compliance with all company policies, procedures, and safety regulations to maintain a secure working environment.
- Led training sessions for staff members on new product offerings, operational procedures, and customer service techniques to ensure the highest level of performance in every aspect of the business.
- Learned and adhered to safety protocols and procedures within the retail environment.
Desk Clerk
The Saint Paul Hotel
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Front Desk Supervisor
Best Western
2023 - 2025
- Evaluated store departments to pinpoint areas needing enhancement and ensure operational standards are met.
- Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
- Executed loss prevention measures to lower shrinkage and ensure a welcoming shopping environment.
- Completed point of sale opening and closing procedures.
- Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Collaborated with vendors to negotiate contracts, securing favorable terms for supplies and services.
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff on best practices in customer service and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Enhanced customer satisfaction by resolving complaints promptly and effectively.
- Developed staff schedules to align with peak business hours for improved productivity.
- Conducted regular audits of equipment and processes to maintain safety standards and compliance.
- Analyzed sales data to identify trends, informing strategic decisions for promotions and services offered.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reduced operational risks while organizing data to forecast performance trends.
- Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Operations Manager
Holmes Debris Removal Llc
01.2019 - 05.2021
- Assisted in managing daily store operations to ensure efficient workflow.
- Enhanced security protocols to ensure safe retail operations.
- Optimized organization of inventory processes.
- Engaged with customers to provide excellent service and address inquiries effectively.
- Collaborated with team members to maintain a clean and organized store layout.
- Participated in training sessions to enhance product knowledge and customer engagement skills.
- Aided in implementing promotional displays to drive sales and improve customer experience.
- Observed operational processes to identify areas for efficiency improvements and best practices.
- Increased sales by Number% with special displays and promotions.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
- Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
- Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
- Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
- Learned and adhered to safety protocols and procedures within the retail environment.
- Supported inventory management tasks, including stock replenishment and organization.
Store Manager of Operations
Skyline Dry Cleaners
2018 - 2021
- Assisted in managing daily store operations to ensure efficient workflow.
- Enhanced security protocols to ensure safe retail operations.
- Optimized organization of inventory processes.
- Engaged with customers to provide excellent service and address inquiries effectively.
- Collaborated with team members to maintain a clean and organized store layout.
- Participated in training sessions to enhance product knowledge and customer engagement skills.
- Aided in implementing promotional displays to drive sales and improve customer experience.
- Observed operational processes to identify areas for efficiency improvements and best practices.
- Increased sales by Number% with special displays and promotions.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
- Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
- Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
- Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
- Learned and adhered to safety protocols and procedures within the retail environment.
- Supported inventory management tasks, including stock replenishment and organization.
Education
GED -
Minnesota G.E.D
Saint Paul No Degree - Business Management
Saint Paul College
Skills
- Strong work ethic
- Attention to detail
- Teamwork and collaboration
- Time management
- Critical thinking
- Relationship building
- Active listening
- Youth mentoring
- Effective organization
- Strong role model
- Youth enrichment
- Community service
- Emotional support
- Fundraising events
- Student mentoring
- Service leadership
- Youth activity planning
- Program planning
- Policy compliance
- Work prioritization
- Small group facilitation
- Workshop development
- Stress management
- Conflict resolution
- Attendance records
- Enforcing rules
- Records management
- Financial management
- Trip management
- Recruitment
- Documentation management
- Teamwork
- Problem-solving
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Effective communication
- Adaptability and flexibility
- Decision-making
- Team building
- Public relations
- Task prioritization
Timeline
Operations Manager
Holmes Debris Removal Llc
01.2019 - 05.2021
Youth Leaders
Ymca
Desk Clerk
The Saint Paul Hotel
Front Desk Supervisor
Best Western
2023 - 2025
Store Manager of Operations
Skyline Dry Cleaners
2018 - 2021
GED -
Minnesota G.E.D
No Degree - Business Management
Saint Paul College