Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Bartender
VARUN SHARMA

VARUN SHARMA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Manager

PERORA HOLDING PTE LTD
08.2020 - 09.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Supervisor

SHIRAZ FNB PTE LTD
03.2014 - 07.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Senior Captain

SHIRAZ FNB PTE LTD
04.2012 - 03.2014
  • Completed restaurant opening and closing functions that included POS report generation.
  • Trained and managed dining room staff with diverse service backgrounds.
  • Monitored dining areas' cleanliness and safety and quickly addressed emerging issues.
  • Demonstrated supervisory competency with Point of Sale (POS) equipment operations and cash handling practices.
  • Displayed functional familiarity with Microsoft Office functions such as Excel and Word.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Checked identification for minimum age for sale of alcoholic beverages.

Intern

SHIRAZ FNB PTE LTD
09.2011 - 02.2012
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Education

DIPLOMA IN HOSPITALITY MANAGEMENT - FOOD AND BEVERAGES

STEI PTE LTD
SINGAPORE
02.2011

Bachelor of Arts - Political Science , History ,English

PUNJAB UNIVERSITY
INDIA PUNJAB
04.2008

Skills

    Time Management

    Adaptability and Flexibility

    Customer Service Management

    MS Office

    POS Transactions

    Food Hygiene and Safety

    Staffing and Sales Reporting

    Business Operations Expertise

Certification

S.C.D.F CERTIFICATION

WSQ FOOD AND HYGIENE CERTIFICATE

FOOD AND BEVERAGE CERTIFICATE FROM CITY N GUILDS (LONDON)

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)

Timeline

Assistant Manager

PERORA HOLDING PTE LTD
08.2020 - 09.2023

Supervisor

SHIRAZ FNB PTE LTD
03.2014 - 07.2020

Senior Captain

SHIRAZ FNB PTE LTD
04.2012 - 03.2014

Intern

SHIRAZ FNB PTE LTD
09.2011 - 02.2012

DIPLOMA IN HOSPITALITY MANAGEMENT - FOOD AND BEVERAGES

STEI PTE LTD

Bachelor of Arts - Political Science , History ,English

PUNJAB UNIVERSITY

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