Varun Malhotra
Singapore
Summary
To work for organization that will bring best of my talent and utilize my skills to the fullest and help me to achieve goals of organization and my own goals.
Restaurant management professional with background in ensuring high standards and delivering results. Effective at streamlining operations and enhancing guest satisfaction through strong leadership and problem-solving skills. Known for fostering teamwork and adaptability in dynamic environments.
Diligent Desired Position with solid background in managing daily restaurant operations. Proven ability to streamline processes and enhance customer satisfaction. Demonstrated expertise in team leadership and conflict resolution.
Overview
20
20
years of professional experience
Work History
Assistant Restaurant Manager
Andes By Aston’s
02.2022 - Current
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted regular performance evaluations, providing constructive feedback for professional growth.
- Maintained positive relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
- Assisted with menu development, resulting in a diverse and appealing selection for patrons.
- Expanded restaurant's reputation for exceptional service by consistently exceeding customer expectations through attentive care.
- Reduced waste and optimized resource use by implementing food waste tracking system.
- Improved table turnover rates by optimizing floor plans and reservation scheduling during peak dining periods.
- Developed loyalty program that encouraged repeat business and increased customer engagement.
- Maintained compliance with health and safety regulations, ensuring safe dining environment for customers and staff.
- Enhanced customer dining experience with introduction of seasonal menu, offering fresh and innovative dishes.
- Implemented staff training on allergen awareness and dietary requirements, improving customer service for guests with special dietary needs.
- Managed inventory and negotiated with suppliers to reduce costs, ensuring profitability.
- Boosted sales of high-margin items by developing promotional strategies in collaboration with marketing team.
- Enhanced team morale and reduced staff turnover by implementing comprehensive training program for new hires.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed team of up to Number restaurant staff, maintaining exceptional customer service and quality standards.
- Analyzed daily sales figures and developed strategies to increase sales.
Assistant Restaurant Manager
Collins
01.2021 - 12.2021
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Managed team of up to Number restaurant staff, maintaining exceptional customer service and quality standards.
- Analyzed daily sales figures and developed strategies to increase sales.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
Manager
Cafe Salivation
11.2017 - 10.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Supervisor
Hyangtol Korean Restaurant
08.2016 - 11.2017
Retail Executive
People Interactive Pvt Ltd
03.2015 - 02.2016
- One year Experience in Retail Executive in People Interactive Pvt ltd From March 2015 to Feb2016.
Holiday Consultant
Country Club India pvt ltd
08.2013 - 02.2014
- Six months worked as a Holiday Consultant in Country Club India pvt ltd from Aug 2013 to Feb 2014.
Trainee
Novotel hotel, Moghal Mahal Restaurant Pte ltd Singapore
08.2012 - 02.2013
- Six Months Experience as a Trainee in Novotel hotel , Moghal Mahal Restaurant Pte ltd Singapore from 20 Aug 2012 to 13 feb 2013.
Assistant Manager
Flavour Restaurant Limited
06.2009 - 07.2011
- Two year Experience in Flavour Restaurant Limited From 2009 June 2011 July As Assistant Manager.
Team Leader
ICICI Bank
01.2006 - 01.2009
- Three years Experience in ICICI Bank as a team leader from January 2006 to January 2009.
- Total Experience : 11years 4months
Education
Diploma - Hotel Management
Bristol Business School
01.2012
Bachelor of Commerce -
S.C.D Govt. College
Ludhiana, Punjab01.2008
12th - commerce
D.A.V. School Ambala
Ambala, Haryana01.2004
10th - undefined
DAV School Ambala
Ambala, Haryana01.2002
Skills
- Basic In Computer Application
- Knowledge Of Internet
- Employee scheduling
- Shift management
- Staff training and development
- Opening and closing procedures
- Customer assistance
- Performance evaluations
- Scheduling and labor control
- Inventory control
- Budget administration
- Staff assessment
- Budgeting and financial management
- Interpersonal and written communication
- POS system
- Food and beverage sales
- Customer service
- Operations management
LANGUAGES KNOWN
English
Hindi
Punjabi
Disclaimer
Date (Varun Malhotra)
LIFE VISION
To live each day with courage and be sincerity also believes in me and others.
Timeline
Assistant Restaurant Manager
Andes By Aston’s
02.2022 - Current
Assistant Restaurant Manager
Collins
01.2021 - 12.2021
Manager
Cafe Salivation
11.2017 - 10.2019
Supervisor
Hyangtol Korean Restaurant
08.2016 - 11.2017
Retail Executive
People Interactive Pvt Ltd
03.2015 - 02.2016
Holiday Consultant
Country Club India pvt ltd
08.2013 - 02.2014
Trainee
Novotel hotel, Moghal Mahal Restaurant Pte ltd Singapore
08.2012 - 02.2013
Assistant Manager
Flavour Restaurant Limited
06.2009 - 07.2011
Team Leader
ICICI Bank
01.2006 - 01.2009
Diploma - Hotel Management
Bristol Business School
12th - commerce
D.A.V. School Ambala
10th - undefined
DAV School Ambala
Bachelor of Commerce -
S.C.D Govt. College
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