Varsha Sharma
Singapore
Summary
Results-driven Business Analyst and IT professional with over 13 years of experience delivering technology solutions across banking, finance, and public sectors. Proven expertise in Agile methodology, business process improvement, and end-to-end project delivery. Skilled in requirement analysis, stakeholder engagement, and translating business needs into functional and technical specifications. Strong background in Oracle Policy Automation (OPA), PL/SQL, and digital transformation initiatives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Ministry Of Education
02.2025 - Current
- Lead requirements gathering, stakeholder communication, and process improvement for the Training Partners Gateway (TPGateway) portal.
- Requirements Gathering: Gathering new business requirements from internal stakeholders (e.g., course managers, admin staff, finance) and translating them into technical solutions or process improvements related to TPGateway operations.
- Process Improvement: Reviewing and improving internal administrative processes to enhance operational efficiency in managing data submissions and funding applications through the TPGateway.
- Regulatory Compliance: Ensuring all data submission processes comply with SkillsFuture Singapore (SSG) policies, regulations, and data privacy acts.
- Monitoring and Support: Overseeing day-to-day production incidents or issues related to the TPGateway portal and coordinating with relevant internal IT teams or external consultants for support.
- Documentation: Creating detailed documentation, including process maps, workflow diagrams, and user guides, to ensure accurate and timely updates in both internal systems and the TPGateway.
Squad Leader
UOB Bank
07.2022 - 01.2025
- Led Agile delivery for the Wealth Module for Singapore, Malaysia, Indonesia and Vietnam markets, managing design, development, and testing.
- Facilitated sprint ceremonies, managed product backlog, and ensured adherence to quality metrics.
- Provided technical leadership, coached team members, and collaborated with stakeholders to ensure timely delivery.
- Improved process efficiency and system performance by introducing automation and streamlined workflows.
Senior Business Analyst
DXC Technology
04.2018 - 07.2022
- Managed applications supporting Singapore’s national budget and corporate websites, ensuring uptime and compliance.
- Designed and implemented the Social Policy Management System enabling data-driven policy simulations.
- Reduced release time for SGBudget by 95% through automation and improved deployment workflows.
Senior Developer
Standard Chartered Bank
08.2015 - 04.2018
- Responsible for on-boarding for clients across 56 countries which includes corporate, retails, financial institutions, SMEs and investment clients
- Developed complex algorithm via OPA rule engine to calculate risk of the client before on-boarding to Bank
- Implemented rigorous testing strategies, contributing to a significant reduction in reported bugs during deployment phases.
Developer
Barclays
04.2013 - 08.2015
- Delivered OPA-based onboarding applications improving KYC and account opening processes.
- Designed rule-based automation to streamline data validation and document submission.
- Received Barclays Stewardship Award for outstanding performance.
Developer
Accenture
12.2011 - 08.2013
- Implemented automated testing frameworks, reducing bug resolution time and increasing overall code quality.
- Developed application for UK Government for DWP’s Universal Credit and Benefit Update Systems using Oracle Policy Automation.
- Developed reusable automation assets reducing testing efforts significantly.
Education
Bachelor of Engineering (B.E.) in Computer Science - Computer Science
Rajasthan University
India06-2011
Skills
- Oracle Policy Automation expertise
- Experience with Drools business rules management
- Oracle PL/SQL development
- Shell scripting on UNIX
- Experience in Java 6 unit testing using JUnit
- Data analysis
- Automated testing with Selenium
- Web development using HTML
- JavaScript development
- XML data handling
- HP project portfolio management
- Eclipse IDE proficiency
Certification
- Professional Scrum Master (PSM I)
- Oracle Policy Automation 10 Certified Implementation Specialist, 2018
- Oracle PL/SQL Developer Certified Associate, 2011
- Foundations of Digital Transformation – IIM Bangalore & FAU Germany, 2020
- Master in Drools Programming – Udemy, 2025
Timeline
Senior Business Analyst
Ministry Of Education
02.2025 - Current
Squad Leader
UOB Bank
07.2022 - 01.2025
Senior Business Analyst
DXC Technology
04.2018 - 07.2022
Senior Developer
Standard Chartered Bank
08.2015 - 04.2018
Developer
Barclays
04.2013 - 08.2015
Developer
Accenture
12.2011 - 08.2013
Bachelor of Engineering (B.E.) in Computer Science - Computer Science
Rajasthan University