Varsha Nagaraj

As a Senior Associate at PwC Singapore, I am responsible for

• Serving as Lead IAM Consultant for large-scale IGA implementation at a prominent real estate firm, driving key workstreams across ERP and access governance.
• Actively supported client's transition to S/4HANA within a complex ERP landscape that includes ARIBA, Microsoft Dynamics 365, and Anacle.
• Took charge of aligning IGA functionalities with AMS operations—centralizing Segregation of Duties (SoD) evaluation, streamlining access request processes, harmonizing role modeling, and enabling audit-readiness through governance automation.
• Served as Senior Consultant for a leading financial institution undergoing policy and procedural transformation. Conducted a comprehensive gap assessment to evaluate the alignment of existing IAM and security controls with updated banking regulations and internal governance frameworks.
• Identified critical gaps requiring immediate attention, prioritized remediation efforts, and provided actionable recommendations to enhance compliance posture. Successfully concluded the assessment by presenting a structured roadmap for control optimization and regulatory alignment.
• Played an active role in strengthening Center of Excellence (CoE) capabilities within the Manila team by supporting talent development initiatives and technical enablement efforts. Core contributor to business development and outreach activities, with a strong emphasis on strategic partnerships and pipeline growth. Successfully organized and hosted multiple engagement programs and technical workshops with leading IAM vendors SailPoint and Saviynt, fostering deeper vendor relationships and expanding opportunities for future collaboration.

• As Senior Business Analyst, oversaw end-to-end delivery planning for high-impact financial technology projects, ensuring on-time fulfillment of business requirements and stakeholder milestones. Developed detailed project plans and monitored progress across cross-functional teams to maintain delivery cadence and mitigate risks.
• Led implementation of a core banking solution and provided functional support for both front-office and back-office operations, enhancing system usability and reducing operational errors by 30%. Spearheaded the launch of Virtual Account Management (VAM), contributing to streamlined reconciliation and cash management for enterprise customers.
• Produced and maintained comprehensive functional requirement documents (FRDs), specifications, and test plans. Employed Cucumber testing methodologies to ensure alignment between business goals and technical deliverables.
• Conducted advanced data analysis using SAP Business Objects and Oracle SQL, generating insights that supported decision-making for product enhancement. Designed UI prototypes to visualize user flows and interface behavior for new banking applications, expediting approval cycles and development handovers.

• Contributed to the delivery of banking features such as Customer 360, covering loans, insurance, and credit card payment modules. Assisted in reviewing User Requirement Specifications (URS) and actively participated in requirement clarification sessions to ensure solution alignment.
• Prepared functional requirement documents (FRDs), product specifications, and test plans, supporting accurate translation of business needs into technical deliverables. Presented design walkthrough to stakeholders, enhancing clarity and promoting shared understanding.
• Maintained and updated Traceability Matrix to track requirements throughout the development lifecycle. Collaborated with the testing team in developing test cases based on Functional Specification Documents (FSDs), ensuring thorough validation and coverage.

• Performed access risk analysis and violation assessments by developing comprehensive Unauthorized Trading reports and reviewing access logs to identify and evaluate policy breaches. Collaborated with risk and compliance teams to assess the severity of violations and recommend appropriate remedial actions.
• Prepared Segregation of Duties (SoD) guidelines, Authorization Matrices, and Role Design Frameworks to ensure proper governance and prevent conflicting access across business functions. Conducted end-to-end reviews of both Preventive and Detective SoD controls, strengthening audit readiness and operational compliance.
• Engaged with business stakeholders to gather role and access requirements, aligning them with risk tolerance levels and enterprise control frameworks. Provided guidance on managing access risk and contributed to refining internal access governance policies.

• Collaborated with junior engineers to streamline procedural enhancements and drive continuous process improvement across IAM workflows. Defined comprehensive rules for role-based and entitlement-based provisioning to ensure precise access controls and policy adherence.
• Established detailed onboarding requirements for both new joiners and updates, ensuring technical completeness, business relevance, and compliance with regulatory standards. Enhanced configuration and metadata quality, significantly reducing error rates and risk exposure.
• Implemented custom user lifecycle processes, integrating identity logic of moderate complexity to support diverse enterprise scenarios. Demonstrated expertise in email template customization and audit event configuration for improved communication and traceability.
• Evaluated the risk posture and appropriateness of systems requesting exemption from standard processes, formulating security and business-aligned procedures to mitigate exposure. Led execution of key audit activities such as Platform Access Reviews (PAR), User Access Reviews (UAR), and database server sweeps to strengthen governance and compliance.