Varija Pillarisetty
Summary
Results-oriented Desktop Support Engineer with less than 1 year of experience providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and well-versed in Windows 10 Pro, macOS and Active Directory.
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Hardworking and passionate job seeker with strong organizational skills eager to secure this current position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Desktop Support Engineer
Evision Technoserve Pvt.Ltd.
06.2009 - 04.2010
- Configured hardware, devices, and software to set up work stations for employees.
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Monitored systems in operation and quickly troubleshot errors.
- Walked individuals through basic troubleshooting tasks.
- Patched software and installed new versions to eliminate security problems and protect data.
Education
Master of Science - Computer Applications
Montessori Womens College
India10.2009
Skills
- Remote Diagnostics
- IT Security Management
- Debugging
- End-User Support
- Cloud-Based Software Deployment
- Application Installations
- Technical Support
- Issue Resolution
- Hardware Installation
- Customer Service
Timeline
Desktop Support Engineer
Evision Technoserve Pvt.Ltd.
06.2009 - 04.2010
Master of Science - Computer Applications
Montessori Womens College
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