Hon Pei Xian
Overview
14
14
years of professional experience
Work History
Service Crew Member
R&B
02.2022 - Current
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Operated cash registers and POS systems,
- Calculated totals, processed payments and issued receipts.
- Cooked, prepared and bagged food for customers.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Front desk receptionist
Beijing language school
01.2019 - 03.2020
- Performing data entry, preparing reports, and other administrative tasks
- Explain courses and programmes to walk-in parents and phone enquiries
- Processing of new student registration and payment
- Collect monthly tuition fees through WhatsApp and record student database on excel
- Provide administrative support to teachers, preparing worksheets/ urgent notice etc
- Making phone calls, sending emails, or other contact requests as needed.
Server
Jamtown ptd ltd
06.2018 - 01.2019
- Manage transactions with customers using cash registers
- Taking and ordering stocks
- Plan weekly roster schedule for kitchen and floor staffs
- Perform basic cleaning tasks as needed
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to spills or other special needs
- Table visit with customers to ensure they are having a good experience in the restaurant
- Help customers select food and beverages by presenting menu; offering cocktails; suggesting bestsellers; explaining the chef's specialties; answering food preparation questions.
Service Crew Member
Fortunate Era Pte Ltd
02.2016 - 06.2018
- Calculated totals, processed payments and issued receipts.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Cooked, prepared and bagged food for customers.
- Doing roster schedule every week
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Service Crew
Lagardere Pte Ltd
07.2015 - 02.2016
- Handled cash and credit transactions quickly and accurately after taking order
- Food and beverage preparation
- Took initiative to find extra tasks when scheduled duties were completed
- Replenish food and keep records of the quantities of food used
- Perform basic cleaning tasks as needed.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Service Crew
Gong Cha
04.2012 - 06.2015
- Handle cash, credit transactions with customers
- Taking orders and recommend drinks to customers
- Preparing beverages such as brewing teas/cooking pearls
- Maintain cleanliness and tidiness in work areas
- Stock taking and ordering
- Opening and closing of store.
Sales Associate
Forever 21
01.2011 - 03.2012
- Greet customers in a polite manner
- Direct customers to fitting rooms and assist them help if needed
- Keeping the store clean and well presented
- Assists with inventory, including receiving and stocking merchandise
- Attach price tags to merchandise
- Assist shoppers locate the products and goods they desire.
Sales Co-Ordinator
Procomp Printset Pte Ltd
02.2010 - 12.2010
- Contact customers to arrange appointments or follow up calls to confirm orders
- Ensuring representatives has enough sales support materials and orders are processed in line with customers
- Collaborate with other departments to ensure that the clients order is processed with no errors.
Admin
P&G
01.2010
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc
- Sorting and distributed incoming and outgoing mail
- Coordinate invoices and other documents.
Education
Some College (No Degree) - Nitec Interactive Digital Media Design
ITE College Tampines
Some College (No Degree) - N'Level
Ngee Ann Secondary
Some College (No Degree) - PSLE
Qiaonan Primary School
Skills
- Customer Service
- Data Entry
- Verbal Communication
- Customer Relations
- Decision-Making
- Calm Under Pressure
- Microsoft Word
- Multitasking Abilities
Skills
Chinese / English, Chinese / English, MS Word, MS PowerPoint, MS Excel, Adobe Photoshop, Illustrator
Personal Information
- Place of Birth: Singapore
- Citizenship: Malaysian (Ltvp plus)
- Date of Birth: 01/24/91
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Service Crew Member
R&B
02.2022 - Current
Front desk receptionist
Beijing language school
01.2019 - 03.2020
Server
Jamtown ptd ltd
06.2018 - 01.2019
Service Crew Member
Fortunate Era Pte Ltd
02.2016 - 06.2018
Service Crew
Lagardere Pte Ltd
07.2015 - 02.2016
Service Crew
Gong Cha
04.2012 - 06.2015
Sales Associate
Forever 21
01.2011 - 03.2012
Sales Co-Ordinator
Procomp Printset Pte Ltd
02.2010 - 12.2010
Admin
P&G
01.2010
Some College (No Degree) - Nitec Interactive Digital Media Design
ITE College Tampines
Some College (No Degree) - N'Level
Ngee Ann Secondary
Some College (No Degree) - PSLE
Qiaonan Primary School
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