VANITHADEVI SARAVANAMUTTU
Summary
A very highly self motivated and adaptive personality and with a wide experience from various industries which are my key personality traits that allow me to be a good asset for any company or firm to employ. I have an extensive experience & gained the expertise working in both MNCs & SMEs. I have consistently proven my ability to meet deadlines and achieve project objectives, solve mission-critical problems and prioritize crucial tasks while maintaining the high standards expected of my role/job. Throughout my career in corporate world, I have taken priorities to ensure that I am always equipped with the knowledge & even the desire to learn ad hoc basis on the go. I am a firm believe in Active Listening which brings about my very special strength in Teamwork and collaboration. As an active and consistent team spirited nature, my rich experience in managing team morale boosting and conflict resolution. Teamwork is a much needed Life Skills in any working environment for a better thriving business.
Overview
28
28
years of professional experience
Work History
Admission Consultant
Global Edu Hub Pte Ltd
05.2023 - Current
- Day to Day School Tours for 4 various Centres(Both Infant Care & Child Care)
- Maintenance of ‘hitting’ of 30% of Weekly Sales KPI for each Centre
- Sales & Registration of Successful enrolments, ie collection of the Deposit/Registration Fees, sending receipts to parents, update the main enrolment tracker.
- Constant follow up with Parents to ensure correct and relevant information(Promos/Curriculum Framework/Government Subsidies)are clearly shared with parents
- Support the Centre Principals in managing Enrolments, updating Child Profiles in TAIDII app, managing parents from pre enrolment to commencement
- Assisting Centre Principals and teachers for their Open House and other curriculum related activities/campaigns to promote awareness and eventually to sales.
- Implemented Enrolment Tracker Procedures for the Centre for a more convenient logistics purpose.
- Day to Day calls for those cancelled School Tours to follow up and update PipeDrive system.
- Support Management in competitor analysis reports, review in house fees promotions.
- Drive internal supports to efficiently manage Centre’s USPS/teachers/personalized Sales Kits
- Responsible for my internal team member’s birthday celebrations/gifts/planning outings
Senior Executive Assistant/ Department Secretary
ALLIANZ Reinsurance
05.2009 - 05.2013
- Manage Dept HOD and team colleagues travel needs/ claims / expenses
- Processing of Policies, filing and dispatching
- Generate weekly/ monthly reports for follow ups on outstanding premiums/ surveys etc
- Maintain Dept Leave Calendar/
- Coordinate and organize Annual Reinsurance Forums with other Dept Secretary
- Meet & greet HOD clients, prepare meeting rooms, minutes other full spectrum Secretarial duties
- Arrange clients stay/ travel needs as and when needed.
- Company
- Recreational Executive- managing company D & D activities
- Training & orientation for New Staff
- Cover ad hoc duties for other departments when Secretary is on leave/ training.
Personal Assistant/ Executive Assistant
Yuli Inc- Fine Jewelry
08.2022 - 03.2023
- Provide full spectrum of administrative & Secretarial support to the Director
- Handle all personal & confidential documents & matters pertaining to Company & Director.
- Customer Communications( liasing appointments, billings, follow ups etc)
- Managing Director’s Travel Itinerary, booking of flights, expenses & claims
- Providing support for Company Audit Submission
- Research & sourcing jewelry accessories/ stocking and record management
- Liase with local & global suppliers & vendors
- Ad hoc duties/ assignments as requires.
Marketing Manager
Le Saine Pte Ltd
08.2021 - 08.2022
- Implementing to Organizing Company events
- Provides administrative support to ensure efficient operation of office
- Product Demos & Training Staff
- Implement New Product Launches
- Liasing with Sales/Operations
- Manager for day to day marketing
Office Admin / Tele Marketer/Customer Service
3Bay Pte. Ltd. Singapore
04.2019 - 07.2021
- Cold calls sales( came up with My own telephone script )
- Handling about 30 to 40 calls per day including signing up new customers.
- Day to day office admin tasks(update outlet inventory incoming & outgoing, Maintain stock list)
- Liase with Warehouse team for logistics/ courier etc
- Training new Tele Marketers
- Implemented Customer Service Feedback Form/ Data Analysis to improve customer satisfaction and better follow ups
- Ad hoc duties to cover up absent Sales Assistants/in charge of cash payments etc
- Maintain 2 outlets Customers Appointments Calendar ensuring correct info etc
Director/ Admin/ Operations
Style Etiquette Pte Ltd
10.2013 - 04.2020
- Own Business
- Got certified in Image/ Etiquette/ Personal Grooming
- Research, Liase and collaborated with various vendors for my training purpose
- Implemented my very own workshops/ customised according to my clients.
- Organised, produced my very own local & International Pageant/ fashion shows etc.
- Hosted for several company events
Senior Executive cum Dept Secretary
Allianz Reinsurance Asia Pacific
08.1996 - 05.2013
- Junior Clerk
- Policy adminstration/ Update system, Generate policies, Maintain and file private & confidential documents
- To mend reception during staff absence.
- Maintenance of Company Stationery, Filing of Confidential Documents
- Interface between Departments
- Assist in dept event / source out vendors/ suppliers.
Admin Assistant/ Executive Assistant
ALLIANZ REINSURANCE
02.2004 - 05.2008
- Processing, filing, updating policy documents
- Handling global programmes policies
- Liasing with local and global brokers and reinsurer for quotations/ surveys/ follow ups etc
- Generate monthly programme reports for Dept HOD
- Correspond with Claims & Accounting Dept for any claims/ reconciliation issues
- Liase with Account Department for premium receivable / sent out emails for outstanding premiums, renewals, endorsements.
Education
Excellence In Service Quality -
Professional Secretarial Studies -
07.2018
Diploma In Reinsurance -
04.2004
Certificate in Office Skills -
ITE CLEMENTI
04.1996
'O'Level -
Chestnut Drive Secondary
12.1992
'N' Level -
Toh Tuck Secondary
11.1991
Skills
- MS Word
- PowerPoint
- Public speaking
- Team work
- Decision Making
- Sales & Negotiation
- Customer Service
- Verbal & written communication
- Emotional Intelligence
- Negotiation
Accomplishments
- Overseas Training(Allianz Reinsurance)
- Awarded Sponsorships for further Courses/Studies(Allianz Reinsurance)
- Organizing Regional & International Events(Pageants/Leadership Summits)
- Received $200 cash rewards for 2 times for Customer Service Satisfaction from 3Bay Pte Ltd
- Company Incentive of Cash Award($120) for Quarterly Admission Consultant Top Sales (Oct 2023)- Global Edu Hub Pte Ltd
Languages
English
Malay
Mandarin
Tamil
Other Information
- Certified Pageant Coach
- Certified Image Consultant(Etiquette & Beauty)
- Certified Face Yoga Coach
Referrals
- Mr Victoria Villar, Head Of Dept of Allianz Reinsurance, Property, 88276510
- Mr Roi, Lead Manager of 3Bay Pte Ltd, 87164376
- Ms Cristin Ang, 93459866
- Ms Loges, ex Centre Principal of Mulberry Learning, 92220467
- Ms Wei Ting, Senior Principal Mulberry Learning, Punggol, 90907749
- Ms Julia, Team Lead GlobalEdu Hub, 85111353
Hobbies and Interests
- Reading
- Travelling
- Clubs & Social Activities
- Art ( Fashion shows & Dance )
Timeline
Admission Consultant
Global Edu Hub Pte Ltd
05.2023 - Current
Personal Assistant/ Executive Assistant
Yuli Inc- Fine Jewelry
08.2022 - 03.2023
Marketing Manager
Le Saine Pte Ltd
08.2021 - 08.2022
Office Admin / Tele Marketer/Customer Service
3Bay Pte. Ltd. Singapore
04.2019 - 07.2021
Director/ Admin/ Operations
Style Etiquette Pte Ltd
10.2013 - 04.2020
Senior Executive Assistant/ Department Secretary
ALLIANZ Reinsurance
05.2009 - 05.2013
Admin Assistant/ Executive Assistant
ALLIANZ REINSURANCE
02.2004 - 05.2008
Senior Executive cum Dept Secretary
Allianz Reinsurance Asia Pacific
08.1996 - 05.2013
Excellence In Service Quality -
Professional Secretarial Studies -
Diploma In Reinsurance -
Certificate in Office Skills -
ITE CLEMENTI
'O'Level -
Chestnut Drive Secondary
'N' Level -
Toh Tuck Secondary
Similar Profiles
Lim Pei Yi CerlineLim Pei Yi Cerline
Senior HR & Admin Executive at HUB Distributors Services Pte LtdSenior HR & Admin Executive at HUB Distributors Services Pte Ltd
Hyeonji KimHyeonji Kim
Finance Assistant at Gravity Game Hub (GGH) Pte LtdFinance Assistant at Gravity Game Hub (GGH) Pte Ltd
FIRDAUS BIN EFENDIFIRDAUS BIN EFENDI
Material Production Handling (MPH) at Schneider Electric Hub Asia Pte LtdMaterial Production Handling (MPH) at Schneider Electric Hub Asia Pte Ltd
Samish BehereSamish Behere
Admission Consultant at KC Overseas Education PVT LTD (Elan Overseas)Admission Consultant at KC Overseas Education PVT LTD (Elan Overseas)
Samaresh GuptaSamaresh Gupta
International Admission Consultant at Tetr College of BusinessInternational Admission Consultant at Tetr College of Business