Vanice Cai
Summary
Result oriented sales professional adept at boosting profits through strategic sales initiatives. Proven track record of exceeding targets by optimizing sales procedures.
Overview
12
12
years of professional experience
Work History
Sales Manager
Exeq Pte Ltd
06.2021 - 06.2024
- Handled business relations issues, enabling quick resolution, and client satisfaction.
- Managing a team of 7, overseeing both B2B business and ecommerce business operation with regular sales meetings to review progress.
- Cultivated robust network of new clients, resulting in 10 times expansion of client base within two years.
- Played pivotal role in establishing connections and networks crucial for startup venture, resulting in company turning profitable within three years of operation, exceeding initial projections by 35%.
Relationship Manager
Maybank Singapore Limited
04.2019 - 05.2021
- Consistently exceeded 300% quarterly sales goals by cultivating strong network of professional contacts and referrals.
- Responded to customer inquiries and maintained relationships to establish trust and increase satisfaction.
- Achieved goals for sale of bank insurance and investment products and exceeded performance metrics.
- Developed targeted presentations for prospective clients, effectively showcasing valued services and products to increase conversion rates and 20% expansion of client base within one year.
Senior Product Markering
Microsoft Singapore
05.2015 - 03.2016
- Leading a team of 6 to work on varies Microsoft software products for SME business.
- Established a comprehensive product roadmap, guiding successful execution of short-and long-term goals on the transition from perpetual software to subscription model for all SME Businesses.
- Boosted customer satisfaction rates through timely resolution of concerns and regular follow-ups on feedback received.
- Expanded market share with strategic product positioning and competitive analysis.
Product Marketing Manager
Microsoft Singapore
06.2014 - 07.2015
- Enhanced brand positioning through comprehensive market research and competitor analysis.
- Launched new products successfully by collaborating with cross-functional teams on go-to-market strategies for SME businesses. (Microsoft 365)
- Performed thorough market research and competitive analysis to understand and effectively communicate product value proposition.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
Sales and Marketing Executive
Verz Design Pte Ltd
08.2012 - 12.2013
- Created and implemented effective marketing and sales strategies to help SME businesses on their website development
- Established strong relationships with 20 key clients, resulting in repeat business and increased customer satisfaction.
- Over-achieving sales target by developing and implementing strategic marketing plans.
- Managed sales promotions and marketing strategies on major social media sites. (Instagram, Facebook)
Education
Bachelor of Business Management - Business Administration And Management
RMIT University
Singapore06.2012
Skills
- Relationship Building
- Negotiation and Communication Skills
- Staff Management
- Goals and Performance Oriented
- Motivational Skills
- Verbal and written communication
- Client Relationship Management
- Sales process
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Hobbies
Adventures, Fitness, Gaming, Outdoor Activities and Travels.
Timeline
Sales Manager
Exeq Pte Ltd
06.2021 - 06.2024
Relationship Manager
Maybank Singapore Limited
04.2019 - 05.2021
Senior Product Markering
Microsoft Singapore
05.2015 - 03.2016
Product Marketing Manager
Microsoft Singapore
06.2014 - 07.2015
Sales and Marketing Executive
Verz Design Pte Ltd
08.2012 - 12.2013
Bachelor of Business Management - Business Administration And Management
RMIT University
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