Vanice Cai
Summary
Result driven sales professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes.
Overview
5
5
years of professional experience
Work History
Sales Manager
Exeq Pte Ltd
07.2021 - Current
- Handled business relations issues, enabling quick resolution, and client satisfaction.
- Cultivated robust network of new clients, resulting in 10 times expansion of client base within two years, facilitated by proactive customer service initiatives and consistent follow-ups.
- Implemented data-driven market analysis techniques to identify and capitalize on emerging trends, contributing to 500% increase in sales volume within three years.
- Played pivotal role in establishing connections and networks crucial for startup venture, resulting in company turning profitable within three years of operation, exceeding initial projections by 35%.
Relationship Manager
Maybank Singapore Limited
05.2019 - 04.2021
- Consistently exceeded 300% quarterly sales goals by cultivating strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank insurance and investment products and services and exceeded performance metrics for customer service.
- Developed targeted presentations for prospective clients, effectively showcasing valued services and products to increase conversion rates and 20% expansion of client base within one year.
Education
Bachelor of Business Management - Business Administration And Management
RMIT University
Singapore06.2012
Skills
- Relationship Building
- Negotiation and Communication Skills
- Staff Management
- Goals and Performance Oriented
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Hobbies
Fitness, Outdoor Activities, Adventures, Travels and Gaming
Timeline
Sales Manager
Exeq Pte Ltd
07.2021 - Current
Relationship Manager
Maybank Singapore Limited
05.2019 - 04.2021
Bachelor of Business Management - Business Administration And Management
RMIT University
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