Vally Ramasamy
Johor Bahru
Summary
Driven sales professional with extensive experience in customer engagement and team collaboration, excelling in creating positive customer experiences and achieving sales targets. Skilled in management, data entry, and MS Office, with a history of supporting team members and handling managerial duties. Eager to leverage expertise in a new opportunity to drive success and growth.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Associate
Le Petit Society
12.2025 - Current
- Assisted customers with product selection and inquiries daily.
- Maintained visual merchandising standards to enhance store presentation.
- Processed transactions accurately using point-of-sale systems.
SENIOR SALES ASSOCIATE
HUGO BOSS SOUTH EAST PTE LTD
12.2023 - 10.2025
- Provide top level customer service that exceeds the expectation of customers
- Achieve individual and store sales and KPI indicators by maximizing every opportunity to make sales
- Perform till duties, including refund processing and price overrides
- Identify the needs of customers and provide correct answers to them on questions concerning all products
- Provide answers to questions relating to price, benefits, features, location, use of merchandise
- Assist less experienced colleagues with answers to queries on issues they have no knowledge of
- Stand in for the assistant manager or the store manager
RETAIL SALES ASSOCIATE
RALPH LAUREN (SINGAPORE) PTE LTD
11.2022 - 11.2024
- Opening and closing store
- Greeting customer when they walk through to shop
- Building rapport through conversation and honest recommendations.
- Assisting in maintaining the back stock room
- Collaborating with fellow team members to keep the salesfloor area clean and organized at all the times.
- Drives sales through engage with customer and sharing product knowledge.
- Creating or updating customer profile records.
- Providing outstanding customer service.
- Sorting and pack orders of online ordering.
RETAIL SALES ASSOCIATE
LA SENZA
10.2021 - 10.2022
- Assist customers with sizes and take body measurements.
- Greet and assist customer and giving recommendation to customer
- Preparing weekly recap sales report
- Cashiering duties and operating the POS system
- Replenishing stocks
- Upkeep daily housekeeping and merchandise
SALES ASSOCIATE
MARKS & SPENCER PTE LTD
02.2021 - 10.2021
- Greet and assist customers and giving reccomendation to customers to meet their requirements.
SALES ASSOCIATE
FAMILYMART MALAYSIA
08.2020 - 01.2021
- Following through with stock management responsibilities.
- Performing stock take for every year.
- Received and verified stocks received from warehouse and display accordingly by guideline.
- Assist customers needs and provide assistant
- Follow and achieve department target on a daily basis
- Cashiering
SALES ASSOCIATE
MARKS & SPENCER PTE LTD
09.2013 - 05.2020
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
ADMIN ASSISTANT
KULICKE & SOFFA SDN BHD
05.2010 - 06.2012
- Maintain Computer files plus conduct data entry
- Assist with budget activities including accounting
- Perform other tasks as assigned by work team lead.
Education
HUMANITIES/LIBERAL ARTS -
PRIMARY/SECONDARY SCHOOL/SPM/O LEVEL -
Skills
- Microsoft Office
- Excel
- Word
- Powerpoint
Certification
- Excellent Staff Award
- Gold 'Bra Advisor' Certificate
- Sales Training Certificate Of Customer Service Ambassador
Personal Information
Nationality: Malaysian
Languages
- Bahasa Melayu
- Tamil
- English
- Bahasa Melayu
- Tamil
Employment Status
Work Permit
Timeline
Sales Associate
Le Petit Society
12.2025 - Current
SENIOR SALES ASSOCIATE
HUGO BOSS SOUTH EAST PTE LTD
12.2023 - 10.2025
RETAIL SALES ASSOCIATE
RALPH LAUREN (SINGAPORE) PTE LTD
11.2022 - 11.2024
RETAIL SALES ASSOCIATE
LA SENZA
10.2021 - 10.2022
SALES ASSOCIATE
MARKS & SPENCER PTE LTD
02.2021 - 10.2021
SALES ASSOCIATE
FAMILYMART MALAYSIA
08.2020 - 01.2021
SALES ASSOCIATE
MARKS & SPENCER PTE LTD
09.2013 - 05.2020
ADMIN ASSISTANT
KULICKE & SOFFA SDN BHD
05.2010 - 06.2012