Work History
Education
Skills
Co-Curricular Activities
Timeline
Generic

Vallerie Lim

Work History

Customer Service Officer

Tele-Centre Services
01.2022 - 07.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Streamlined communication between customers and internal departments for timely issue resolution.
  • Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.

Education

Bachelor of Accountancy -

Singapore Management University
2026

GCE A Level -

St. Andrews Junior College
2021

Skills

  • Documentation and Reporting
  • Adaptability
  • Quality Assurance
  • Effective Communication
  • Attention to Detail

Co-Curricular Activities

Events Executive, SMU Financial Advisory and Compliance Team (FACT)

  • Assisted in planning and executing events such as FACT's annual Accounting and Business Case Challenge

Timeline

Customer Service Officer

Tele-Centre Services
01.2022 - 07.2022

Bachelor of Accountancy -

Singapore Management University

GCE A Level -

St. Andrews Junior College

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Vallerie Lim