Valentino Emmanuel Ramanee
Summary
Experienced and passionate job seeker with strong organizational skills eager to learn and improve in terms of skill set. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Renewed Ptd Ltd
05.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Senior Detailer - Manager
Wash Pit Ptd Ltd
07.2023 - 12.2023
- Managed scheduling and workflow, ensuring timely completion of all detailing projects.
- Implemented quality control measures, resulting in a significant decrease in returned work orders.
- Reduced customer wait times through efficient scheduling practices coupled with increased staff productivity levels.
- Streamlined operations by introducing innovative solutions, such as automation of administrative tasks like invoicing or recordkeeping.
- Created performance metrics for detailers, promoting professional growth and improving overall productivity.
- Evaluated employee performance regularly using constructive feedback methods to foster continuous improvement among team members.
Director
Initial Detailing Pte Ltd
07.2022 - 05.2023
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations
- Interactions with Customers and gather feedback for improvements
- Build existing relationships with customers/clients while approaching new clients/customers
Detailer
Jerga Details
03.2022 - 06.2022
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative products to maintain and enhance appearance of vehicles.
- Washed cars and detailed accordingly to customers standard
- Washed, waxed, and paint-correct vehicle bodies for professional shine.
- Maintained clean, tidy and safe work environment.
- Provided exceptional customer service and addressed customer inquiries.
Senior Detailer
Coatconut
10.2021 - 03.2022
- Washed cars and detail daily for auto dealership.
- Washed, waxed, and paint-correct vehicle bodies for professional shine.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained clean, tidy and safe work environment.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards
- Applied wax and sealants and coatings to exterior of vehicles and equipment.
- Oversee the team and render assistance to improve on productivity
Operations Manager, Detailer
Monster Shine
03.2018 - 09.2021
- Supervised staff and manage daily operations to ensure smooth workflow
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring and training of new hires to fulfil business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Increased profit by streamlining operations.
- Maintain Clients/customers relationships and enquiries day in and day out
Education
No Degree -
NITEC - Automotive Technology
Institute of Technical Education
02.2014
N Level -
Greenridge Secondary School
12.2011
Skills
- Vehicle Detailing
- Accounting Records
- Client Support
- Productivity and Time Management
- Business Operations
- Time Management
- Customer Relations
- Staff Management
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Beginner (A1)
Education
Bukit Panjang ,Teck Whye
Contact
Singapore 734682
Certification
Automotive Paint Restoration and Coating Application Certification
Timeline
Manager
Renewed Ptd Ltd
05.2024 - Current
Senior Detailer - Manager
Wash Pit Ptd Ltd
07.2023 - 12.2023
Director
Initial Detailing Pte Ltd
07.2022 - 05.2023
Detailer
Jerga Details
03.2022 - 06.2022
Senior Detailer
Coatconut
10.2021 - 03.2022
Operations Manager, Detailer
Monster Shine
03.2018 - 09.2021
N Level -
Greenridge Secondary School
Automotive Paint Restoration and Coating Application Certification
No Degree -
NITEC - Automotive Technology
Institute of Technical Education
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