Uthamaraj Kanagaraj (Utham K)

Acclaimed seasoned visionary leader with double Masters degree, 23 professional certifications, and over 25 years of technology experience in various roles across banking functions. Possesses core competencies in application and service management, service delivery, resiliency, technology governance risk and control, program and project management, financial management, and people development. Demonstrates commitment to excellence and strategic mindset, driving operational efficiency with a focus on achieving high standards of service delivery and risk mitigation. Delivers exceptional results, fostering organizational growth and success.

• Nationality: Singaporean
• Gender: Male (he/him/his)
• Phone: +65 97544000
• Profile: https://www.linkedin.com/in/uthamk

• Leading Effective Decision Making
• Big Data foundation
• ISO 27032 Lead Cyber Security Manager
• Information Security Foundation based on ISO/IEC 27002
• Certified Integrator: Secure Cloud Services
• Cloud Computing Foundation
• COBIT Foundation
• Dev Ops Master
• Agile Scrum Master
• MSP Practitioner in Programme Management
• MSP Foundation in Programme Management
• PRINCE2 Practitioner
• PRINCE2 Foundation
• ITIL 4 – Managing Professional – Transition
• ITIL 4 Leader – Digital and IT Strategy
• ITIL v3 Expert
• ITIL: Managing Across Life Cycle
• ITIL Intermediate Certificate in Service Offerings and Agreements
• ITIL Intermediate Certificate in Release Control and Validation
• ITIL Intermediate Certificate in Operational Support and Analysis
• ITIL: v3 Foundation certification in IT service

• Cycling
• Travelling
• Barbecue Beach party
• Volunteering at Social community events
• Watching Sci-Fi, Horror and Comedy movies
• Hanging around with friends

• Service Delivery & Application Management: for Finance, Regulatory Reporting, Risk, Compliance, Legal, CSIS, Audit and HR applications Providing 24 x 7 Level 1, Level 2 & Level 3 production support, Middle Ware like J2EE, Documentum, Ab Initio, etc., Big Data, Application DBA support
• Regulatory commitments: Stronger collaboration with Global Regulatory reporting Business teams for the submission of 112 daily regulatory reports to MAS, HKMA, US OCC, US Fed Reserve, UK Prudential Authority, Bank of Turkey/Kazhak, Central Bank of UK, Reserver Bank of India, etc
• Business Users: Product Controllers, Country Controllers, ICRM, AML, various reporting of PnL, Balance sheet, Ledger, Risk and Liquidity Reporting which are essential for the publication of Quarterly Earnings Results publication
• Stakeholder Management: CFO, Country Controllers, ICRM, Legal, Finance, Product Controllers, Risk & Control, Regional Site leads, O&T heads, CIOs, Vendor Management, Procurement
• Leadership. People & Financial Management: Managing the Production Support team of 200+ staffs across Singapore, Manila, Korea, Japan, China, India, Budapest, Belfast & North America managing a budget of up to 4 MM
• Program & Project coordination through project planning monitoring & control, change control & configuration management, time & effort estimation, quality & risk management, and communication between project stakeholders.
• Governance & Control: Supporting Internal/External audits, Cross Border Clearance submissions, Outsourcing SOAC requests, Operational Risk, MAS audits, MCA, external audits, Operating Fundamental, Data recovery testing, CBAT process, SOX audits, etc.; I have also served as Business Activity Owner BAO and Material Risk Personnel (MRP) for MAS, Country Service Reviews
• Workgroups: (1) Lead for Long Service Award Organizing Committee 2017 (2) Active member of Women in Technology and Leadership ( 3) I was the Co-Lead for Citi SG Bike Club (4) EO&T Mentorship Programs (5) Contributor of I LEAD Programs (6) Citi Singapore Changi Site Lead for GFT (7) Ally for LGBTQ+, Citi Women Singapore, Citi Singapore
• Diversity, Equity and Inclusion: hired 48% women talents 56 staffs in Chennai for Production support.

• Diversity, Equity and Inclusion: At Citibank, during 2018 to 2020 hired 48% women talents 56 staffs in Chennai for Production support.
• RLM: Transition of manual release management into automated Release Lifecycle Management. RLM do not require SA, DBA or Middleware resources on site
• Migration of Business Objects to Cognos
• DaaS: Data as a Service using BIG DATA Implementation for AML Cards monitoring and Athena AML Visualization using Hadoop, Impala, Cloudera, Datameer, Platfora, Hive, Talend, EAP Enterprise Analytics Platform for Analytics, Assess & Archive
• On boarding of monitoring tools like App Dynamics, Auto watch plus, Access Control Framework
• Automation: RPA - Robotics Process Automation, RBA - Run Book Automation, CAS Citi Automation Services
• IMaaS: Infrastructure Management as a Service – Procure, Build, Deploy, and Release of 2000+ servers
• CLOUD implementation for Employee Surveillance, Legal and KYC applications
• Supervised team of [Number] staff members.
• Collaborated with team of [Number] in the development of [Project name].
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Documented and resolved [Issue] which led to [Results].
• Achieved [Result] through effectively helping with [Task].
• Achieved [Result] by introducing [Software] for [Type] tasks.

• Singapore Armed Forces Volunteer Corps (SAF VC): Since 2018, I voluntarily applied, selected, trained to serve in the Singapore Army as a Safety Coxswain to operate the army safety boat as part of safety coverage during water- borne activities. In 2020 I was promoted from SVT – (SVTrainee) to next levels as SV1 and now serving as SV2 and Detachment Leader

• Singapore Grassroots Organization: I'm volunteering as an Executive Member in the Singapore People Association Grassroots Organizations (a) Esparina Residents' Network (RN) the community where I live in and (b) Indian Activity Executive Committee

• Willing Hearts: Volunteer in cooking from 5 am to 11 am on 2 Tuesdays for a social organization that prepares food for 3000 people daily.

• while working @ JP Morgan Singapore: Force For Good: Portfolio manager for the Technology for Social Good and we delivered a project for the non-profit organization named http: //www.paintthetownread. info/ (2) Mentoring: Member of Mentoring work group (3) Corporate Development Program (CDP): Assisting HR to hire University graduates (4) Step-up-for-hunger: Charity event that provides 1$ per 1000 steps of physical activity - Formed a team to cross over 400million in 8 weeks (5) Organizing Member of JPMC Singapore Morgan Club to organize several events within JPMC SG (6) Quiz night: Are you smarter than a MD? Formed a team to participate and we won the 2nd prize

• while working @ Barclays Singapore: (1) Head of APAC Technology Diversity – Work Life Harmony Program responsible for programs like Children in the office, Paint with family, smile Asia art completion, Barcapoly, etc. (2) Program Lead for Employee Recognition - GEM (Go Extra Mile) award; Support Centre’s Service Award program (3) Member of Promotion Review panel (4) Corporate Development Program (CDP): Assisting HR to hire UNIVERSITY graduates

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Spearheaded innovative approaches to resource allocation and strategic planning.
• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
• Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
• Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
• Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
• Improved team morale and productivity by implementing comprehensive professional development program.
• Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
• Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
• Fostered culture of innovation, encouraging development of cutting-edge solutions.
• Enhanced stakeholder satisfaction with timely and transparent communication strategies.
• Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
• Trained and guided team members to maintain high productivity and performance metrics.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.