Usha Mahendran

Sample opening and sorting, administration duties, Data entry

• Managed customer inquiries and resolved issues to enhance satisfaction and retention.
• Assisted in inventory management, ensuring stock levels met demand efficiently.
• Processed sales transactions accurately using point-of-sale systems.
• Collaborated with team members to optimize product displays and store layout.

• Providing clear and concise instructions to patients regarding procedures and sample collection.
• Maintaining accurate patient records, including test results and other relevant information.
• Preparing patients for blood draws, reassuring them, and ensuring their comfort.
• Drawing blood samples from patients using venipuncture, capillary puncture, or other techniques.

Support day to day operations

• Improved diagnostic accuracy by performing timely and accurate laboratory tests on patient samples.
• Recorded and maintained accurate data to facilitate tracking of results.
• Prepared laboratory samples for analysis and performed data entry for accurate reporting.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Drawing blood samples from patients using venipuncture, capillary puncture.
• Maintaining accurate patient records, including test results and other relevant information.
• Providing clear and concise instructions to patients regarding procedures and sample collection.
• Provided exceptional service by responding promptly to inquiries from medical staff regarding test results or methodology.
• Maintained sufficient inventory of laboratory supplies for daily operations.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.

• Executed comprehensive laboratory tests across various departments including hematology, biochemistry, blood bank, clinical pathology, and neurobiology, ensuring precise results for patient diagnoses.
• Optimized laboratory workflow efficiency by organizing workspaces for maximum productivity and ease of use.