Ummi Kalsom Baskri
Summary
Proven expertise in office administration and customer service, demonstrated at Denton Rodyk LLP through exceptional organization and communication skills. Mastered document preparation and calendar management, enhancing team efficiency by 30%. Known for maintaining confidentiality and supporting staff integration, showcasing a blend of hard and soft skills vital for high-paced environments.
Overview
5
5
years of professional experience
Work History
Secretary Cum Admin Assistant
Denton Rodyk LLP
09.2019 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
St Hildas Secondary School
Singapore01.1992
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
Timeline
Secretary Cum Admin Assistant
Denton Rodyk LLP
09.2019 - Current
St Hildas Secondary School
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