UMAYR ABDUL RAHMAN
SINGAPORE
Summary
Experienced with operational management, driving efficiency and productivity across departments. Utilizes strategic planning and project management to streamline processes and enhance performance. Track record of implementing innovative solutions to meet organizational objectives.
Sincere Nurse Aide who supports qualified staff in management and execution of clinical practice. Collaborates with multi-disciplinary team and acts as patient advocate to deliver quality care. Undertakes range of clinical support functions and participates in continuous quality improvement initiatives to enhance quality of patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Executive
AIRMARK FREIGHTS SERVICES PTE LTD
SINGAPORE
12.2023 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
Non-Emergency Medic
Lentor Ambulance Pte Ltd
Singapore
07.2019 - Current
- Assisted in mobilizing patients from home to hospital and vice versa
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Transported patients between rooms and appointments or testing locations.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Healthcare Assistant
Health Promotion Board
Singapore
04.2020 - 04.2020
- Assisted in the service of clients' nasal swabbing for the clinical testing of COVID-19 (Assistant Swabber)
- Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Followed and implemented care plans under direction of registered nurse.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Nurse in Charge
Raffles Medical Group
Singapore
02.2020 - 04.2020
- Monitored the temperature of incoming travelers from abroad at Changi Airport
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Increased testing accuracy by meticulously following established protocols for specimen collection and handling.
- Enhanced team communication by actively participating in meetings, sharing insights, and addressing challenges collaboratively.
- Assessed staff competency
Education
Certificate in Nursing (NITEC) - Nursing
Institute Of Technical Education
Skills
- Customer service
- Friendly, positive attitude
- Problem-solving
- Basic Cardiac Life Support & Automated External Defibrillator Certificate
- Operations management
- Operational excellence
- Operations oversight
- Team leadership
- Warehouse management
- Supply chain management
- Maintenance management
- Leadership training
Affiliations
- Muslim Converts Assosiation Singapore (NGO)
- IMAD Perdaus (NGO)
- Masjid Ghufran Youth Goup
- AMP Singapore (NGO)
Certification
Certified in nursing practice.
Fork Lift License.
Timeline
Operations Executive
AIRMARK FREIGHTS SERVICES PTE LTD
12.2023 - Current
Healthcare Assistant
Health Promotion Board
04.2020 - 04.2020
Nurse in Charge
Raffles Medical Group
02.2020 - 04.2020
Non-Emergency Medic
Lentor Ambulance Pte Ltd
07.2019 - Current
Certificate in Nursing (NITEC) - Nursing
Institute Of Technical Education