Umang Raval
Singapore
Summary
Professional leader with extensive 18 years of experience in driving strategic initiatives and fostering effective team collaboration. Strong background in project management, budget oversight, and stakeholder engagement, ensuring organizational goals are met efficiently. Known for adaptability, reliability, and focus on achieving impactful results. Skilled in leveraging data-driven insights, optimizing processes, and mentoring teams to excel in dynamic environments.
He has extensive experience of transforming processes and technology to execute digitally inspired strategic goals. Umang works on large scale projects which includes Govt/Private Firms, Telecom, Hospitality, Finance and Retail businesses to help them transforming to digitally automated organization with industry best tools and practices.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Associate Director – CIO Advisory, Emerging Technologies
KPMG Services Pvt Ltd
11.2021 - Current
- Successfully migrated GRC (Governance Risk and Compliance) application from Government Private Cloud (GPC) to Government Commercial Cloud (GCC) for Govt client in Singapore.
- Help client global IT team to develop a cloud transformation accelerators like Cloud Maturity Assessment, Total Cost of Ownership (TCO), Regulatory and Compliance Framework (RCF).
- Design and implement unique use case for No 1 Airport in the world by developing scanning of boarding pass-based internet access for one of the largest events in the world.
- Design and developed to-be architecture by consolidating multiple applications into single mother app with low code platform. Harmonization of processes and design common features and modular based architecture to support future requirements of client.
- Due diligence of client e-commerce platform and provide suggestion of consolidating the platform for multiple countries in APAC.
- Lead and drive the sales & delivery of digital transformation Cloud & DevOps projects with clients.
- Develop company transformation proposition and capabilities to take to market.
- Build new market entry strategy and drive Cloud/DevOps transformation changes in clients.
- Work with C-Suit of clients to define and implement a comprehensive, agile blueprint to transform the enterprise architecture that underpins the digital IT strategy and execute the infrastructure and security strategy to minimize risk.
- Playing crucial role in the team, shaping, and contributing to company strategy and though leadership for client around large-scale IT transformation and next generation technologies for various sectors like Telecom, Banking & Financial, and Hospitality etc.
Solutions Consultant
ANTLABS PTE LTD
06.2018 - 11.2021
- Successfully closed presales of Tier 1 Operator in Brunei for Fixed Broadband and Managed Wi-Fi solution which includes technical capabilities of AAA integration with telco systems like PCEF, PCRF, Provisioning, Billing & Charging system.
- Successfully completed presales of Tier 1 Telecom Operator in Malaysia for their Voice over Broadband DDI solution requirements which includes OpenStack NFV based deployment and integration P-CSCF over diameter.
- Acquired expertise in EC2, ECS, ELB, EBS, S3, VPC, IAM, SQS, RDS, Lambda, Cloud Watch, Cloud Trail and Cloud Formation for Automation of IAAS.
- Minimized efforts for creating infrastructure for the new clients through Cloud Formation and design and execution of the YAML script.
- Worked on multiple APIs Microservices services for product design, utilized Maria DB with Galleria Cluster as product architecture.
- Working on the deploying applications on docker based deployments using Terraform as Infrastructure as Code and Ansible as configuration as a code tool for cloud deployments.
- Installation and configurations of ELK stack at customer end with multiple sources ingestion and process it for Data Access.
- Played a key role in closing presales and deploying project for tier 1 operator in Hong Kong, tier 1 government operator in Brunei and one of the best Enterprise in Macau.
- Successful PoC completion for Tier 1 Operator in Singapore.
- Closed project deployment for one of the largest airports in the world and PoC for a tier 1 operator in Thailand as well as five major access point vendors in the world.
- Render technical solutions and design to clients from the industry, interact with the internal sales team to collate customer requirements and prepare initial solution proposal.
- Represent the organization in tender discussions and function as the technical interface between ANTlabs Product, Business solutions and the customer in support of delivering the turn-key technical solution.
- Interact with the CIO/CXO level people for solution designing and consultation. Prepare and present detailed Technical Proposal, Test Case Document, Customer Bill of Quantity/Material, Project Plan and Scope of Work document.
- Perform PoC of ANTlabs products with vendors like Cisco, Huawei, ZTE, ALU, Ruckus, Mojo Networks etc. at customer premises aimed at effectively closing identified business deals.
- Involved in end-to-end management of assigned project phases in compliance to project delivery schedules and other SLA parameters across assigned project phases.
- Evaluate project performance risk management to minimize project risks. Follow up on short and long-term goals in coordination with the stakeholders.
- Define and maintain project scope and objectives and follow up with the stakeholders to ensure technical feasibility of the project phases.
- Update presales progress to the senior management and other stakeholders using detailed reports and presentation to enable effective decision making.
Solution Architect
STERLITE TECHNOLOGY LTD
10.2015 - 06.2018
- Played a key role in closing presales and deployment for five educational institutes. Closed presales and projects for 8 tier 1 telecoms and 21 ISPs in India.
- Deployed 3 large airports projects in multiple countries. Completed presales & projects for 15 shopping malls of multiple locations in UAE.
- Have worked on Tableau & Custom Data Analytics Software to generate different kind of reporting for the Telecom Customers.
- Worked on large scale Mediation platform to receive logs & CDRs from multiple sources and process it in real time or batch processing using pre-defined period.
- Involved in identification and development of new business opportunities in the ME and Africa region for BSS stacks and guided the sales team in effectively closing new and existing business deals.
- Represented the organization in international events aimed at enhancing organizational brand awareness and generating and closing international leads.
- Spearheaded team efforts in providing regular online training to customers aimed at generating product awareness and additional business for the organization.
Assistant Manager Presales (Sterlite Tech), Sr. Presales Executive
ELITECORE TECHNOLOGY PVT LTD
08.2012 - 10.2015
- Implemented the POC at customer end and completed the POC and assisted the sales team for getting business from the customer.
- Conducted Product certification programming for experienced Partners and Internal Teams. Performed competition analysis and prepared comparison sheets.
- Involved in setting up and configuring product with PoC execution at customer site. Conducted onsite visit of the customer for product presentation, installation of product and PoC executions.
- Developed presentation of solution and Proof of concept demonstration. Managed 5 product presales for international and domestic markets.
- Maintained updated knowledge of MS Office and MS VISIO to prepare technical proposal documents, Presentations and Network diagram.
- Participated in 20+ government and non-government Tender RFP and RFI and guided the sales team to submit technical and non-technical compliances with complete list of submission on time.
- Interacted with the customers for collating and evaluating requirements and coordinated with the product team in conducting feasibility checks.
- Facilitated development efforts to sales team for charging to customer and delivery of the customization leading to enhanced client satisfaction.
- Helping sales team to close sales on BSS products like CRM, Billing & Revenue Management (BRM), PCC (Policy and Charging Control), Customer/Partner Portals, Provisioning System, Order Management System (OMS), Middleware, etc.
- Submitted 15+ RFP and RFI with compliance of Wi-Fi SMP product. Rendered solution architecture & Bill of Material and handed over cases to the support team from presales for post-sales support.
- Conducted 5 POC at customer premises and assisted the sales team in securing business from the customer. Managed product certification programs for experienced partners and internal teams.
Network Engineer
YOU TELECOM PVT LTD
09.2006 - 08.2008
- Providing technical Support for configuration, implementation, maintenance and troubleshooting of Corporate Leased line Customers for their Network.
- Establishing and configuring Serial Point-to-Point Connections.
- Troubleshooting the Serial Lines.
- Administration of Linux based Web Servers, Mail Servers, DNS Servers, and LDAP Server.
- Monitoring of MRTG logs of bandwidth utilization and Internet traffic for all the Network Clients and Servers.
- Providing support for Cyberoam appliance for its different services like firewall, VPN, Anti-spam, content filtering, Bandwidth management and multiple link management.
Education
Bachelor in Engineering - Electronics & Communication
Gujarat University
Gujarat01.2006
Diploma - Electronics & Communication
Gujarat Technical Board
Gandhinagar, Gujarat01.2003
Skills
- CxO Advisory
- AI Strategy & Architecture
- Technology Transformation
- Enterprise Architecture
- Strategic leadership
- Project management
- Coaching and mentoring
- Relationship building
- Technical implementation
- Event planning
- Public speaking
- Product management
Certification
- Google Cloud Engineer
- AWS Certified Solution Architect – AWS
- Azure AI Fundamentals
- Oracle Cloud Infrastructure - Oracle
- Cisco CCNA Academy
- Redhat Certified Engineer – REDHAT
PROFILE SUMMARY
- Capable of evaluating migration requirements and implementing effective resolution. Work on AWS cloud services (EC2, S3, EKS, CloudWatch Metrics, SNS Topic, SQS messaging services) and Server less architectures.
- Well versed in preparing architecture blueprints and detailed documentation including bills of materials.
- Possess understanding of Project / Client Requirements coupled with hands-on exposure in handling all phases of Project / Sales Life Cycle within time, budget, and quality.
- Adept at coding, testing & debugging of applications using different software technologies, while striving for high quality in all aspects of work.
- Proficient in evaluating business strategy for aligning with tactical plans for enhancing operational efficiency by implementing new services and developing innovative IT solutions.
- Adept at implementing technology improvements through automation or other technologies to enhance operational efficiency, collating new requirements from the top management for translating business details into technical design and developing reports and interfaces.
- Result-oriented leader and individual + team contributor and performance management skills, analytical & problem solver, pioneering internal & external communications; and ability to train, supervise, support, develop & guide talents.
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Gujarati
Upper intermediate (B2)
Timeline
Associate Director – CIO Advisory, Emerging Technologies
KPMG Services Pvt Ltd
11.2021 - Current
Solutions Consultant
ANTLABS PTE LTD
06.2018 - 11.2021
Solution Architect
STERLITE TECHNOLOGY LTD
10.2015 - 06.2018
Assistant Manager Presales (Sterlite Tech), Sr. Presales Executive
ELITECORE TECHNOLOGY PVT LTD
08.2012 - 10.2015
Network Engineer
YOU TELECOM PVT LTD
09.2006 - 08.2008
Bachelor in Engineering - Electronics & Communication
Gujarat University
Diploma - Electronics & Communication
Gujarat Technical Board
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