Udaimatunnur Yatim
Summary
I am currently 21 years old and I am very passionate in the things I do. I never give up easily despite everything that was chance upon me. I am able to multitask and I am willing to learn new things. I love to take up challenges and I am proactive. I love to ask question and learn more about the things I do so I have a better understanding of the tasks I need to complete.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Pizza Hut
01.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- implementing new processes and procedures.
- Developed strong working relationships with staff, creating a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory counts
- Creating Delivery Order or Purchase Order
- Delegating and assisting staff duties
- Managing roster for staffs
Assistant Manager
McDonald’s
07.2016 - 01.2023
- Doing Delivery order or purchase order
- Delegation of staff
- Rostering for staff
- Teaching New hire regarding the company or SOPs
- Managing inventory count
- Handle customer queries and complaints through phone call, email or Face to face meet.
Administrative Clerk
Irmaya Wedding Gallery
06.2021 - 03.2022
- Doing filing and organisational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Reduced errors in data entry tasks by maintaining accurate records and utilising verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Keying in data on computer Excel
- Recommending types of Attire which suits their best location
Education
Nitec In Business Services - Business Services
Institution of Technical Education
Ite College East12.2021
GCE ‘N’ Leverl - Secondary School
Northland Secondary School
Yishun12.2019
Skills
- Employee Scheduling
- Employee Performance Evaluations
- Cost Reduction
- Operations Management
- Team leader
- Communication
- Ability to multi tasks
Timeline
Assistant Manager
Pizza Hut
01.2023 - Current
Administrative Clerk
Irmaya Wedding Gallery
06.2021 - 03.2022
Assistant Manager
McDonald’s
07.2016 - 01.2023
Nitec In Business Services - Business Services
Institution of Technical Education
GCE ‘N’ Leverl - Secondary School
Northland Secondary School
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