TzuYu LIN
Singapore
Summary
Organized and detail-oriented professional with foundational experience in office administration and customer service. Proficient in basic Microsoft Office tools, including Excel, with a commitment to learning and growing in administrative roles. Skilled in managing tasks such as data entry, office coordination, and POS systems, with additional experience in beauty and customer-focused industries. Seeking to further develop my career in administrative or office-based roles, leveraging my multitasking abilities, proactive attitude, and willingness to take on challenges.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Gotion Singapore Pte Ltd
Singapore
08.2024 - Current
- Record meeting minutes
- Handle office maintenance and supplies
- Manage visitor reception and phone inquiries
- Provide administrative support to other teams
Customer Service
Great wall Acupuncture Clinic (TCM)
Singapore, Singapore
10.2021 - 07.2024
- Appoint Customer time-slots/booking
- Collaborated with team members to improve overall customer service experience.
- Handling facial Treatment/ Medicine
Waitress
Q-WA Bar & Yakitori
Singapore
07.2021 - 10.2021
- Serving customer/ Ordering
- Handling drinks order in bar station
- Introduce sake to customers
Waitress
ORCHARD HOTEL (HWA TING) RESTUAURANT
Singapore
08.2018 - 11.2019
- Customer Service
- Replenish Commodity
- Handling Customer aspectation
Waitress
Horizon No.1
Taiwan
08.2018 - 11.2019
- Serving customer/ Ordering
- Handling drinks order in bar station
Customer Service
Sinapore Changi Airport (Avon)
Singapore
07.2017 - 06.2018
- Guide customer request from departure/ arrival/ transits
- Provide customer service in those who are disadvantage
Server
Hi Life Market
Taiwan
11.2014 - 11.2019
- Collect payment
- Closing cashier
- Replenish Commodity
Education
Bachelor - Department of Cosmetic Application and Management
Taipei city university of Science and Technology
06.2019
High School - Cosmetic and Fashion styling
Hsing-Wu Senior High shool
06.2015
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Manicurist Certificate (Taiwan)
- Female Hairdressing Technician (Taiwan)
- Beauty technician (Taiwan)
- POS Systems
- Microsoft Office
- Contact Center Service
- Provide facial treatment
Personal Information
- Date of Birth: 12/06/97
- Gender: Female
- Nationality: Taiwanese
Languages
Chinese (Mandarin)
Advanced (C1)
English
Intermediate (B1)
Timeline
Administrative Assistant
Gotion Singapore Pte Ltd
08.2024 - Current
Customer Service
Great wall Acupuncture Clinic (TCM)
10.2021 - 07.2024
Waitress
Q-WA Bar & Yakitori
07.2021 - 10.2021
Waitress
Horizon No.1
08.2018 - 11.2019
Waitress
ORCHARD HOTEL (HWA TING) RESTUAURANT
08.2018 - 11.2019
Customer Service
Sinapore Changi Airport (Avon)
07.2017 - 06.2018
Server
Hi Life Market
11.2014 - 11.2019
High School - Cosmetic and Fashion styling
Hsing-Wu Senior High shool
Bachelor - Department of Cosmetic Application and Management
Taipei city university of Science and Technology