TzuYu LIN
Singapore
Summary
Organized and detail-oriented professional with foundational experience in office administration and customer service. Proficient in basic Microsoft Office tools, including Excel, with a commitment to learning and growing in administrative roles. Skilled in managing tasks such as data entry, office coordination, and POS systems, with additional experience in beauty and customer-focused industries. Seeking to further develop my career in administrative or office-based roles, leveraging my multitasking abilities, proactive attitude, and willingness to take on challenges.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Gotion Singapore Pte Ltd
08.2024 - Current
- Record meeting minutes
- Handle office maintenance and supplies
- Manage visitor reception and phone inquiries
- Provide administrative support to other teams
Customer Service
Great wall Acupuncture Clinic (TCM)
10.2021 - 07.2024
- Appoint Customer time-slots/booking
- Collaborated with team members to improve overall customer service experience.
- Handling facial Treatment/ Medicine
Waitress
Q-WA Bar & Yakitori
07.2021 - 10.2021
- Serving customer/ Ordering
- Handling drinks order in bar station
- Introduce sake to customers
Waitress
ORCHARD HOTEL (HWA TING) RESTUAURANT
08.2018 - 11.2019
- Customer Service
- Replenish Commodity
- Handling Customer aspectation
Waitress
Horizon No.1
08.2018 - 11.2019
- Serving customer/ Ordering
- Handling drinks order in bar station
Customer Service
Sinapore Changi Airport (Avon)
07.2017 - 06.2018
- Guide customer request from departure/ arrival/ transits
- Provide customer service in those who are disadvantage
Server
Hi Life Market
11.2014 - 11.2019
- Collect payment
- Closing cashier
- Replenish Commodity
Education
Bachelor - Department of Cosmetic Application and Management
Taipei city university of Science and Technology
06.2019
High School - Cosmetic and Fashion styling
Hsing-Wu Senior High shool
06.2015
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Manicurist Certificate (Taiwan)
- Female Hairdressing Technician (Taiwan)
- Beauty technician (Taiwan)
- POS Systems
- Microsoft Office
- Contact Center Service
- Provide facial treatment
Personal Information
- Date of Birth: 12/06/97
- Gender: Female
- Nationality: Taiwanese
Languages
Chinese (Mandarin)
Advanced (C1)
English
Intermediate (B1)
Timeline
Administrative Assistant
Gotion Singapore Pte Ltd
08.2024 - Current
Customer Service
Great wall Acupuncture Clinic (TCM)
10.2021 - 07.2024
Waitress
Q-WA Bar & Yakitori
07.2021 - 10.2021
Waitress
Horizon No.1
08.2018 - 11.2019
Waitress
ORCHARD HOTEL (HWA TING) RESTUAURANT
08.2018 - 11.2019
Customer Service
Sinapore Changi Airport (Avon)
07.2017 - 06.2018
Server
Hi Life Market
11.2014 - 11.2019
High School - Cosmetic and Fashion styling
Hsing-Wu Senior High shool
Bachelor - Department of Cosmetic Application and Management
Taipei city university of Science and Technology
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