Tze Yeun Jasmine Lim
Administration Manager
Summary
Dynamic leader with a proven track record at Xool Industries Pte Ltd, excelling in project coordination and team management. Spearheaded the launch of an aircon service business, enhancing client satisfaction and operational efficiency. Skilled in budget control and analytical problem-solving, fostering a collaborative environment that drives results.
Overview
29
29
years of professional experience
Work History
Director
Xool Industries Pte Ltd
Singapore, Singapore
06.2019 - Current
- Started an Aircon service and maintenance business from scratch
- Developed an online appointment booking system for customers.
- Developed teams of aircon service technicians by providing training and guidance.
- Trained customer-service officers to handle customers enquiries and manage bookings of appointments.
- Managed budgets to ensure optimal use of resources while maintaining financial stability.
- Boosted sales and client satisfaction rates through effective marketing and prompt resolution of issues.
- Improved installation project efficiency with proper resource allocation and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Administrative Manager
Ministry Of Education
Singapore, Singapore
06.2009 - 12.2012
- Managed day-to-day office operations of school.
- Managed the school budget, financial operations, revenue collection, and financial reporting.
- Supervised the procurement of goods and services for schools' use.
- Managed school estate, school inventory and assets.
- Supported the school in HR management and manpower administration.
- Handled student enrolment and student information.
- Administered student assistance schemes.
- Managed other administrative staff in the school office and supervised them to maintain positive and productive administrative operations.
School Teacher
Ministry Of Education
Singapore, Singapore
07.1996 - 12.2007
- Taught English and Music in both primary and secondary school.
- Took on Subject Head (Discipline) role in January 2007
- Enhanced classroom management skills, resulting in a more focused and productive learning environment.
- Developed strong relationships with parents, leading to increased involvement in their child''s education.
- Developed communicative relationships with students and parents to support learning.
- Developed positive rapport with students of various and diverse backgrounds.
- Mentored new trainees and teachers.
Education
Bachelor of Arts - English Language And Linguistics
University of Sheffield
United Kingdom 04.2001 -
Skills
Analytical problem-solving
Project coordination and execution
Operations management
People management
Budget control
Decision-making
Team building
Team management
Timeline
Director
Xool Industries Pte Ltd
06.2019 - Current
Administrative Manager
Ministry Of Education
06.2009 - 12.2012
Bachelor of Arts - English Language And Linguistics
University of Sheffield
04.2001 -
School Teacher
Ministry Of Education
07.1996 - 12.2007