Tun Tun
Singapore
Overview
19
19
years of professional experience
Work History
Assistant Manager (Environment Services)
SING HEALTH POLYCLINICS, UEMS SOLUTIONS PTE LTD
10.2019 - Current
- Company Overview: www.uemsgroup.com
- Lead a team of staff and be responsible for the day-to-day delivery of smooth operations of the assigned of 8 sites polyclinic accounts and meet or exceed all contractual key performance indicators.
- Develop a good working relationship with our customers and participate actively in committees and special activities/projects with the customers - any other ad-hoc duties assigned.
- Manage the planning of work schedules and deployment of manpower - Recruit, schedule and ensure orientation and training for all new housekeeping staff members. Others: HR support, Finance Support.
- Prepare monthly reports and analyses the KPIs to ensure continuous improvement.
- Support the mobilizations of new start-up projects in healthcare services when required.
- Ensure occupational safety and health standards are maintained and orientate all staff with a safety mindset.
- Ensure that all work activities are in compliance to ISO audits, MOH, JCI standards and other regulatory requirements.
- Duties and Responsibilities
Housekeeping Senior Executive (Environment services)
JURONG HEALTH, JURONG MEDICAL CENTRE, UEMS SOLUTIONS PTE LTD
01.2016 - 10.2019
- Company Overview: www.uemsgroup.com
- Knowledgeable of the building's design and equipment needs.
- Managing hazardous materials, Perform Facility management Reports. Follow up BR request.
- Managing compliance with the Life Safety Code.
- Coordinating with doctors and departmental managers.
- Developing programs to manage healthcare and utilities assistance equipment.
- Create deferred maintenance schedules, Handling of linen Dept. Training and short Courses.
- Participate in emergency training and drills. HR support, Finance support Perform administrative jobs
- Duties and Responsibilities
Housekeeping Executive (Environment services)
INSEAD – RESIDENCE, UEMS SOLUTIONS PTE LTD
10.2013 - 01.2016
- Company Overview: www.uemsgroup.com
- Provide excellent customer services, professionalism and good interpersonal skills with Customer.
- To requisite and control use of all material for mini-bar operation. liaise with the F&B Dept ensuring
- That adequate stock is maintained at all times. Handles guest's complaints and requests.
- Daily briefs staff and supervisors on functions, VIP arrival and other events or special preparations.
- Prepare annual Housekeeping goal and budget / handling of room key issue. perform other duties assigned by mg
- Daily inspects VIP /SPG rooms, public area s /Guest Safety and various of management job scope etc.
- Handling of total (156) rooms. controls and see to the adequacy of inventory of all necessary housekeeping
- Materials supplies. proper record of lost and found item. Daily / Weekly /monthly report to Operation Manager.
- Duties and Responsibilities
Facility Executive (Environment Services)
National University Hospital, ISS Facility Services Private Limited
04.2011 - 10.2013
- Company Overview: www.sg.issworld.com
- Inspects wards and maintains records on a high-quality standard of cleanliness and infection control.
- Handle all request with a sense of urgency and multitasking.
- Perform quality checks on facility services.
- Report defects assigned on simple reports reporting.
- Daily performing team's player with the staff and monthly prepare for the staff duty roster schedule.
- Daily report to Key account Manager.
- Duties and Responsibilities
Housekeeping supervisor /Assistance Housekeeper
Berjaya Time Square Hotel
04.2006 - 02.2011
- Company Overview: 5Star Hotel in, Kuala Lumpur - Malaysia. (www.timessquarekl.com)
- Inspect guests' rooms daily to ensure cleanliness and process standards meet Hotel guidelines.
- Visually inspect maintenance, laundry and public areas of the hotel to ensure guest satisfaction is achieved
- Responsible for daily inspection room of all check out and spot checking of all occupied room.
- Responsible for daily inspection SAG & VIP room and every morning briefing to the Housekeeping staff.
- Able to do Daily, Weekly and Monthly reporting to Housekeeping executive.
- Assist in handling difficult situations involving upset guests. Attempt to resolve all issues of poor guest service in the most effective manner before guests leave the property
- Train and Supervise housekeeping staff
- Ensure proper record and storage of Lost and Found item.
- Duties and Responsibilities
Education
Diploma - hospitality management
Addison Institute
01.2014
Bachelor of Science - Zoology
University of Mawlamyine
01.2005
Skills
- 1 Knowledgeable in Computer Aided Design
- 2 Outstanding in MS Office applications: word, excel, power-point
- 3 Fluent in English communications both written and oral
- 4 Highly competitive self-starter who is organized disciplined and goal-oriented
- 5 Personable, articulate and professional in both appearance and manner
- 6 Driven to learn and apply new ideas and skills An effective team leader
- 7 Enthusiastic, creative and willing to assume increase responsibility
- 8 Unique ability to adapt quickly to challenges and changing environments
- 9 Strong leadership qualities and team oriented
- 10 Strong problem solving and analytical abilities
- 11 Able to understand and communicate with a wide variety of people
- 12 Active interest in maintaining personal technical skills and knowledge
Training
- (WSQ) SVCF-CS-301C- Establish Relationships for Customer Confidence. Singapore
- (WSQ) CLG-SS-302E-1 Implement Maintenance Cleaning Tool and Equipment. Singapore
- (WSQ) MF-COM-402E-1 Develop A Risk Management Implementation Plan. Singapore
- (WSQ) LPM-DEV-401C-0 Enable People “Leadership & People Management. Singapore
- (WSQ) LPM-DEV-401C-0 Develop Team Leaders Through Capability Development and Coaching.
- ISO 27001 AWARENESS TRAINING - SP Consulting (International) Pte ltd.
- (UEMS – WSH) ADVOCATE Certificate.
Timeline
Assistant Manager (Environment Services)
SING HEALTH POLYCLINICS, UEMS SOLUTIONS PTE LTD
10.2019 - Current
Housekeeping Senior Executive (Environment services)
JURONG HEALTH, JURONG MEDICAL CENTRE, UEMS SOLUTIONS PTE LTD
01.2016 - 10.2019
Housekeeping Executive (Environment services)
INSEAD – RESIDENCE, UEMS SOLUTIONS PTE LTD
10.2013 - 01.2016
Facility Executive (Environment Services)
National University Hospital, ISS Facility Services Private Limited
04.2011 - 10.2013
Housekeeping supervisor /Assistance Housekeeper
Berjaya Time Square Hotel
04.2006 - 02.2011
Diploma - hospitality management
Addison Institute
Bachelor of Science - Zoology
University of Mawlamyine
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