Tue Minh Tran
Summary
Developed exceptional communication and organizational skills in fast-paced office environment. Excelled in managing front desk operations and providing excellent customer service. Looking to transition into new field, bringing strong foundation in administrative support and client interaction.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist Intern
Lotte Hotel Ha Noi
05.2022 - 08.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted in the coordination of events, ensuring seamless execution and positive experiences for attendees.
- Supported office staff by completing various administrative tasks such as data entry, scheduling appointments, and handling mail distribution.
Food and Beverage Intern
Maison Vie
08.2021 - 11.2021
- Supported staff members in their daily tasks, reducing workload.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Remained focused, calm and professional during peak rush hours.
- Checked on guests throughout meal to attend to needs and provide great service.
- Adhered to health and safety standards while handling food and beverages.
Education
Bachelor of Arts - Hospitality Management
TMC Academy
Singapore09-2025
Higher Diploma - Hospitality Management
TMC Academy
Singapore09-2024
Skills
- Document management: divide guest according to their nationalities
Languages
Vietnamese
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Timeline
Front Desk Receptionist Intern
Lotte Hotel Ha Noi
05.2022 - 08.2022
Food and Beverage Intern
Maison Vie
08.2021 - 11.2021
Bachelor of Arts - Hospitality Management
TMC Academy
Higher Diploma - Hospitality Management
TMC Academy
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