Tuan Siew Tan

• Client Relationship Management: Build and maintain strong relationships with traders, producers, refineries, and shipping companies to support long-term business growth and seamless deal execution.

• Deal Facilitation: Negotiate and execute transactions between buyers and sellers, ensuring a smooth and efficient process through physical delivery of trades.

• Market Research & Analysis: Stay informed on market trends, regulatory changes, feedstock and biofuel pricing, and evolving sustainability requirements to support strategic decision-making.

• Documentation & Compliance: Manage trade documentation, including contracts, sustainability certifications, customs paperwork, and trade payment arrangements, ensuring full compliance with regulatory standards.

• Logistics Coordination: Coordinate with independent inspectors to verify cargo quality and quantity; address and resolve transportation or demurrage issues promptly.

• Financial Advisory:

Provide professional financial advice aligned with clients’ financial goals, risk appetites, and investment objectives. Recommend suitable banking solutions, wealth management products, insurance plans, and investment portfolios.

• Customer Relationship Management:

Build and nurture strong client relationships by understanding their evolving financial needs. Maintain regular engagement through meetings, calls, and digital communication to ensure high service standards and client satisfaction.

• Business Development & Sales:

Drive portfolio growth through the acquisition of new clients and proactive cross-selling of OCBC’s full suite of products, including investment instruments, insurance, and housing loans. Achieve and exceed individual and team sales targets while ensuring compliance with regulatory guidelines.