TU YUCHEN
Summary
With honesty and humility, I believe that hard work will eventually be paid off in the foreseeable future
Overview
2
2
years of professional experience
Work History
Part-Time Job
Haidilao Hotpot
Singapore
06.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Volunteer
National Library Board
Singapore
11.2021 - 12.2021
- Organizing books to their allocated areas.
- Assisting readers to find particular materials.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
High School Diploma -
Nanyang Polytechnic
Singapore04.2026
O'level Express
Whitley Secondary School
Singapore12.2022
Skills
- Python
- HTML & CSS
- Javascript
Skills related to IT:
- Efficient work in a Project
- Experience in leading a team
- Conflict Resolution
Skills in Social:
Hobbies
Passionate in
- Piano (Grade 7 ABRSM)
- Badminton
- Table Tennis
- Listen to Music
Languages
English
Chinese (Mandarin)
Timeline
Part-Time Job
Haidilao Hotpot
06.2023 - Current
Volunteer
National Library Board
11.2021 - 12.2021
High School Diploma -
Nanyang Polytechnic
O'level Express
Whitley Secondary School