Tsuwaibah Azmy
Summary
Experienced with guiding visitors through museum exhibits, providing comprehensive and engaging explanations. Utilizes strong communication skills to connect with diverse audiences, enhancing their understanding and appreciation of collections. Knowledge of various historical and cultural contexts, ensuring accurate and insightful presentations.
Overview
4
4
years of professional experience
Work History
Visitor Experience Officer
Cornerstone Global Partners
10.2025 - Current
- Conveyed exhibition themes and logistical information to varied audiences to promote visitor comprehension and interaction.
- Oversaw on-ground logistics, including queue management and accessibility support, to ensure seamless event execution.
- Managed daily operations to ensure compliance with company policies and procedures.
- Responded to visitor inquiries, providing accurate information on exhibits and museum policies to enhance guest experience.
- Enhanced visitor experience by providing engaging and informative tours of museum exhibits.
- Trained new guides on museum policies, procedures, and tour techniques, ensuring a consistent level of quality service across all staff members.
Enrichment Teacher
Little Imtiyaz Centre
07.2024 - 09.2025
- Managed confidential student progress records and conducted organized parent-teacher meetings aimed at enhancing student development.
- Supported centre operations through effective test invigilation and classroom management.
- Designed and implemented strategies to foster a supportive learning environment, enhancing student engagement and teamwork.
- Utilized technology tools to foster student engagement during learning sessions.
- Managed comprehensive documentation of attendance, grades, and behavior incidents to facilitate ongoing assessment of student progress.
- Adapted instructional resources and strategies to enhance learning experiences for various students.
- Developed engaging interactive activities aimed at maximizing student learning outcomes.
- Tracked student development and implemented personalized teaching strategies to address individual needs.
Sales & Marketing Ambassador
Legacy Marketing
03.2025 - 08.2025
- Designed and executed comprehensive public engagement plans to promote educational campaigns and increase event attendance.
- Cultivated brand recognition through targeted social media engagement and proactive community outreach efforts.
- Engaged with team members to develop cohesive marketing materials that effectively communicate brand messaging.
- Implemented training initiatives for new ambassadors, focusing on brand guidelines to maintain uniformity in messaging and representation.
- Contributed to professional development through participation in training sessions focused on current industry trends and innovative marketing strategies.
- Orchestrated lead acquisition efforts for sales team by engaging with attendees, distributing marketing materials, and systematically collecting contact information at events.
- Resolved customer inquiries efficiently, ensuring a high standard of service and satisfaction.
- Analyzed customer preferences and provided targeted brand recommendations to meet specific needs.
Admin Assistant
ActiveSG
11.2021 - 05.2022
- Performed accurate data entry and verification for facility booking systems, ensuring error-free record management.
- Assisted in daily centre coordination, including scheduling and internal communication.
- Supported administrative workflows, contributing to efficient daily operations.
- Responded to inquiries via phone and email, ensuring timely communication with clients.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
High School Diploma - Islamic Studies
Al-Zuhri Institute of Higher Learning
02.2026
GED -
Madrasah Al-Arabiah Al-Islamiah
12.2021
Skills
- Interpersonal Attributes: Empathetic Communication, Attention to Detail, Adaptability, Professional Discretion
Administrative Skills: Record Management, Data Entry, Calendar Coordination, Client Liaison
Technical Proficiency: Microsoft Office (Word, Excel, PowerPoint), Canva, Basic Digital Design
Languages: English (Fluent), Malay (Proficient)
Interpersonal Attributes: Empathetic Communication, Attention to Detail, Adaptability, Professional Discretion
Accomplishments
Additional Information
- Prepared to undertake junior paralegal or legal assistant responsibilities if better suited to current experience level.
- Seeking full-time employment until commencement of law degree in late 2026.
Languages
Arabic
Upper intermediate (B2)
Malay
Advanced (C1)
English
Advanced (C1)
Timeline
Visitor Experience Officer
Cornerstone Global Partners
10.2025 - Current
Sales & Marketing Ambassador
Legacy Marketing
03.2025 - 08.2025
Enrichment Teacher
Little Imtiyaz Centre
07.2024 - 09.2025
Admin Assistant
ActiveSG
11.2021 - 05.2022
High School Diploma - Islamic Studies
Al-Zuhri Institute of Higher Learning
GED -
Madrasah Al-Arabiah Al-Islamiah