Tshililo Mulovhedzi

• Maintained accurate records of all tender activities, ensuring easy reference and analysis for future bid opportunities.
• Streamlined tender submission process by implementing efficient document management systems.
• Facilitated successful project handovers from bid phase to delivery teams, ensuring seamless transitions with minimal disruptions.
• Managed strict deadlines for multiple projects, maintaining a high level of quality and attention to detail.
• Increased company visibility within the industry by proactively seeking out new business opportunities through tender portals.

Enhanced win rate for tenders by conducting thorough research and crafting compelling proposals.

• Followed all relevant traffic laws and safety regulations.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.

• Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
• Applied pesticides to inside and outside of structures utilizing company protocols.
• Prepared reports and kept detailed records of pest control activities.
• Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.

• Audited and corrected billing and posting documents for accuracy.
• Created improved filing system to maintain secure client data.
• Provided ongoing support to sales teams throughout the tender process, offering guidance on strategy development and pricing considerations.
• Improved overall bid quality by developing custom templates and standardizing proposal formats across the organization.

• Handled emergency situations calmly and efficiently, quickly assessing the severity of the problem and implementing appropriate solutions.
• Assisted clients in preventing future infestations through education on proper sanitation and home maintenance practices.
• Maintained a safe work environment by adhering to safety regulations and using appropriate protective gear.
• Stayed current on industry trends and developments, attending conferences and workshops to continuously improve skills and knowledge.
• Provided excellent customer service throughout the entire process from initial consultation to final treatment confirmation.
• Reduced callbacks for pest control issues with meticulous application of treatments and diligent follow-up visits.

• Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
• Adhered strictly to company cash handling policies and procedures, minimizing discrepancies and maintaining accountability for till funds.
• Handled cash, credit, and debit transactions with precision, ensuring accurate drawer counts at the end of shifts.
• Increased operational efficiency by assisting with restocking shelves and maintaining product displays when not attending to customers at the till.