TSE MING CHIN
Middle & Back Office Specialist
Singapore
Summary
Experienced with managing front office functions, ensuring smooth and efficient operations. Utilizes organizational and communication skills to handle administrative tasks effectively. Track record of maintaining high levels of client satisfaction and team collaboration.
Overview
1826
1826
years of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Senior Front Office & Client Support
AUSTRALIA AND NEW ZEALAND BANKING GROUP
03.202 - Current
- Supporting the business in Singapore and provide additional support to the global team and key stakeholders
- Reviewing current local & global markets processes, propose improvements, and ensure compliance with regulatory changes
- Ensuring controls and procedures are adhered to, and to keep abreast of regulatory changes and operational risks
- Ownership of issues and to be pro-active in identifying issues and solutions
- Ensuring that all services delivered comply with ANZ Group governance requirements, policies, processes and standards and with legal and regulatory requirements
- Focusing mainly on post trade lifecycle issue management and support (cancellations, amendments, options expiries, STP issues etc.) on behalf of the trading & Sales-desk
- Developing internal controls for trade capture models, mitigating operational risks through a proactive approach
- Documentation of procedures and controls across FO Support activities
- Act behalf on Option trader to perform interbank call to interbank for option exercise trades (i.e 2pmTOK Cut)
Assistant Manager Trade Support & Settlement Lendi
NOVA SCOTIABANK
12.201 - 03.202
- Achievement Honors & Awards Obtain Scotiabank Cultural Catalyst Award presented to individuals who, in addition to consistently demonstrating exceptional behavior, role model the Bank's core values by leading with a winning mindset, acting with outcomes in mind, and winning together as a team
- Setup new loan facilities and maintain existing facilities updated in Bank's GL system as per the authorization from Front Office
- Fix interest rate for the syndication transactions & Invoice Borrowers for interest Payment
- Actively pursues effective & efficient operations while ensuring the day-to-day business controls to meet obligations with respects to operational risk, regulatory compliance risk & AML risk
- Mentoring and coaching of the new and existing staffs on the systems and nest market practices
- Completed accurate settlement statement reconciliations with counterparties, exchanges and regional power operators
- Completed sales order tickets and processed client-requested transactions
- Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement
- Verified and posted details of business transactions such as funds received and disbursed and totals accounts to ledgers
Owner, Manage & Marketing Cantonese Food Shop
NEW TOWN CAFÉ
01.201 - 12.202
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals. Generated gross sales 65k-80k sales on monthly basis
- Setup café, perform budgeting, create company rules & regulations for staffs
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results
- Created Marketing strategic and advertising for New town café via Electronic Mode (FB)
- Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock
Senior Associate IRD & FX/MM & FXO Trade Support
ROYAL BANK of SCOTLAND GROUP
06.200 - 12.2013
- Spearheaded and collaborated with cross-functional teams to drive successful completion of complex migration projects within deadlines and achievement Honors & Awards Obtain Gold Award
- Promote to be the supervisor and mentor of all new middle office employees, arranging their training plans and training.
- Delegated tasks to employees, conducted periodic performance reviewed and developed improvement plans to maximize performance and correct deficiencies
- Daily receive NDF fixing rates from Reuters and input NDF fixing trade, into GFX for all Asia Front Offices
- Responsible for opening and closing all Asia Front Office's GFX books and Currency Pairs, by liaising with WSS First Line Support in London, ensuring they are activated in our back-office system call Wall Street System (WSS)
- Manage and maintain controls over trade life cycle events including novation, unwinds, and amendments
- Produce daily New Activity P&L flash on T+0 and ad hoc curve analysis, day to day NPV reports when there is P&L discrepancy
Treasury Operation Dept - GCB Middle Office Bank Officer
CITIGROUP
10.2004 - 09.2006
- To be responsible for trade confirmation process by using in-house trade confirmation systems
- Reconciliation of trade economic data against broker confirmations and investigate into any discrepancies by checking MT202, MT210, and MT320 messages
- Liaise with both the Front Office as well as other Operational Teams to ensure all issues are managed and resolved
- Sent 199 swift messages to counter parties if any discrepancies of non-receipt of funds or provide Debit Authority (D/A) to counter party to debit our a/c
- Supported bank management with insightful data analysis, facilitating informed decision-making on key strategic initiatives.
Dealing Assistant, Global Treasury Foreign Exchange Desk
OVERSEA-CHINESE BANKING CORPORATION
01.2000 - 01.2002
- Learn the art of Technical Analysis Chats and applying to the FX Currencies and Stock Market
- Other responsibilities include sending confirmation of deals via telexes for the Money Market Dealers and Corporate Dealers
- Quoting prices for Singapore Dollar and Japanese Yen where amount less than US 200,000 and keep track all the overnight deal done by FX dealers
Education
Bachelor of Science - Business Computing & IT Computer Science
University of Wales
01.2005 - 01.2008
Advance Diploma - Computer Studies
Informatics Colleague
01.2002 - 01.2003
Diploma - Computer Studies
NCC Shen Jai School
01.1998 - 01.1999
GCE "O" - undefined
Poi Lam School
01.1992 - 01.1997
Skills
- Communication
- Conflict resolution
- Relationship building
Time Management
Problem solver
Timeline
Bachelor of Science - Business Computing & IT Computer Science
University of Wales
01.2005 - 01.2008
Treasury Operation Dept - GCB Middle Office Bank Officer
CITIGROUP
10.2004 - 09.2006
Advance Diploma - Computer Studies
Informatics Colleague
01.2002 - 01.2003
Dealing Assistant, Global Treasury Foreign Exchange Desk
OVERSEA-CHINESE BANKING CORPORATION
01.2000 - 01.2002
Diploma - Computer Studies
NCC Shen Jai School
01.1998 - 01.1999
GCE "O" - undefined
Poi Lam School
01.1992 - 01.1997
Senior Front Office & Client Support
AUSTRALIA AND NEW ZEALAND BANKING GROUP
03.202 - Current
Assistant Manager Trade Support & Settlement Lendi
NOVA SCOTIABANK
12.201 - 03.202
Owner, Manage & Marketing Cantonese Food Shop
NEW TOWN CAFÉ
01.201 - 12.202
Senior Associate IRD & FX/MM & FXO Trade Support
ROYAL BANK of SCOTLAND GROUP
06.200 - 12.2013
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