Trisha Ramlogun
Global Delivery Manager
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Bring 5 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Global Delivery Manager/Project Manager
Orange Business
Ebene (Remote)
05.2024 - Current
- Improved global delivery processes by implementing efficient project management methodologies and streamlining communication channels.
- Streamlined vendor management processes for enhanced collaboration between internal teams and external suppliers, reducing operational bottlenecks.
- Effectively managed stakeholder expectations through proactive communication and timely escalation of issues, resulting in higher client satisfaction rates.
- Managed cross-functional teams for successful project execution, ensuring adherence to quality standards and client requirements.
- Established strong relationships with key stakeholders, ensuring smooth communication throughout the project lifecycle.
PROJECT MANAGEMENT OFFICER
Accenture Technology
Ebene (Remote)
4 2022 - 04.2024
- Enhanced team performance by conducting regular progress meetings and providing constructive feedback to team members.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Event Management
- Project financial Reporting and Analysis
PROJECT ASSISTANT
Rogers Capital Corporate Services Limited
12.2021 - 04.2022
- Monitoring and performing quality checks on main reports of the company concerning the new client data platform.
- Creating process flows and business charters and documentation for new projects being implemented in the company.
- Working in close collaboration with the Digital Team who is responsible for the research, development, and implementation of different digital strategies
- Assisting project leaders in the planning, implementation, execution, control, and completion of assigned projects.
- Assisting project leaders in the planning, implementation, execution, control, and completion of assigned projects.
- Guiding, monitoring, and assisting trainees in their daily schedules.
TRAINEE PROJECT ASSISTANT
Rogers Capital Corporate Services Limited
Port Louis (Remote)
03.2021 - 12.2021
- Gathering clients' data on various platforms such as MyFiles, and the corporate server to be input into the new data platform implemented by the Digital Team.
- Dealing with confidential company information as well as clients' personal data
- Issuing shareholder shares on an existing platform.
- Responding to inquiries and conveying accurate information promptly and appropriately.
- Ongoing interaction with all staff, including internal and external clients, coworkers, suppliers, and service providers.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
PART-TIME BRANCH OFFICER
ROGERS CAPITAL FINANCE LIMITED
03.2020 - 03.2021
TRAINEE CREDIT OFFICER
ROGERS CAPITAL FINANCE LIMITED
12.2019 - 12.2019
TRAINEE ARCHIVING OFFICER
Rogers Capital Corporate Services
05.2019 - 07.2019
TRAINEE OPERATIONS OFFICER
ROGERS CAPITAL FINANCE LIMITED
12.2018 - 04.2019
Education
BSC BUSINESS COMMUNICATION - Communication Studies
University of Mauritius
06.2024
Higher School Certificate - undefined
Sodnac State Secondary School
School Certificate - undefined
Sodnac State Secondary School
Skills
Problem Solving
Project Management
Microsoft Office 365
Communication Skills
Leadership
Resource Management
Adaptability
Time Management
Team Supervision
Project Scheduling
Teamwork and Collaboration
Multitasking
Languages
French
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Global Delivery Manager/Project Manager
Orange Business
05.2024 - Current
PROJECT ASSISTANT
Rogers Capital Corporate Services Limited
12.2021 - 04.2022
TRAINEE PROJECT ASSISTANT
Rogers Capital Corporate Services Limited
03.2021 - 12.2021
PART-TIME BRANCH OFFICER
ROGERS CAPITAL FINANCE LIMITED
03.2020 - 03.2021
TRAINEE CREDIT OFFICER
ROGERS CAPITAL FINANCE LIMITED
12.2019 - 12.2019
TRAINEE ARCHIVING OFFICER
Rogers Capital Corporate Services
05.2019 - 07.2019
TRAINEE OPERATIONS OFFICER
ROGERS CAPITAL FINANCE LIMITED
12.2018 - 04.2019
BSC BUSINESS COMMUNICATION - Communication Studies
University of Mauritius
Higher School Certificate - undefined
Sodnac State Secondary School
School Certificate - undefined
Sodnac State Secondary School
PROJECT MANAGEMENT OFFICER
Accenture Technology
4 2022 - 04.2024