Trisha Ramlogun
Global Delivery Manager
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Bring 5 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Global Delivery Manager/Project Manager
Orange Business
05.2024 - Current
- Improved global delivery processes by implementing efficient project management methodologies and streamlining communication channels.
- Streamlined vendor management processes for enhanced collaboration between internal teams and external suppliers, reducing operational bottlenecks.
- Effectively managed stakeholder expectations through proactive communication and timely escalation of issues, resulting in higher client satisfaction rates.
- Managed cross-functional teams for successful project execution, ensuring adherence to quality standards and client requirements.
- Established strong relationships with key stakeholders, ensuring smooth communication throughout the project lifecycle.
PROJECT MANAGEMENT OFFICER
Accenture Technology
4 2022 - 04.2024
- Enhanced team performance by conducting regular progress meetings and providing constructive feedback to team members.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Event Management
- Project financial Reporting and Analysis
PROJECT ASSISTANT
Rogers Capital Corporate Services Limited
12.2021 - 04.2022
- Monitoring and performing quality checks on main reports of the company concerning the new client data platform.
- Creating process flows and business charters and documentation for new projects being implemented in the company.
- Working in close collaboration with the Digital Team who is responsible for the research, development, and implementation of different digital strategies
- Assisting project leaders in the planning, implementation, execution, control, and completion of assigned projects.
- Assisting project leaders in the planning, implementation, execution, control, and completion of assigned projects.
- Guiding, monitoring, and assisting trainees in their daily schedules.
TRAINEE PROJECT ASSISTANT
Rogers Capital Corporate Services Limited
03.2021 - 12.2021
- Gathering clients' data on various platforms such as MyFiles, and the corporate server to be input into the new data platform implemented by the Digital Team.
- Dealing with confidential company information as well as clients' personal data
- Issuing shareholder shares on an existing platform.
- Responding to inquiries and conveying accurate information promptly and appropriately.
- Ongoing interaction with all staff, including internal and external clients, coworkers, suppliers, and service providers.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
PART-TIME BRANCH OFFICER
ROGERS CAPITAL FINANCE LIMITED
03.2020 - 03.2021
TRAINEE CREDIT OFFICER
ROGERS CAPITAL FINANCE LIMITED
12.2019 - 12.2019
TRAINEE ARCHIVING OFFICER
Rogers Capital Corporate Services
05.2019 - 07.2019
TRAINEE OPERATIONS OFFICER
ROGERS CAPITAL FINANCE LIMITED
12.2018 - 04.2019
Education
BSC BUSINESS COMMUNICATION - Communication Studies
University of Mauritius
06.2024
Higher School Certificate - undefined
Sodnac State Secondary School
School Certificate - undefined
Sodnac State Secondary School
Skills
Languages
French
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Global Delivery Manager/Project Manager
Orange Business
05.2024 - Current
PROJECT ASSISTANT
Rogers Capital Corporate Services Limited
12.2021 - 04.2022
TRAINEE PROJECT ASSISTANT
Rogers Capital Corporate Services Limited
03.2021 - 12.2021
PART-TIME BRANCH OFFICER
ROGERS CAPITAL FINANCE LIMITED
03.2020 - 03.2021
TRAINEE CREDIT OFFICER
ROGERS CAPITAL FINANCE LIMITED
12.2019 - 12.2019
TRAINEE ARCHIVING OFFICER
Rogers Capital Corporate Services
05.2019 - 07.2019
TRAINEE OPERATIONS OFFICER
ROGERS CAPITAL FINANCE LIMITED
12.2018 - 04.2019
BSC BUSINESS COMMUNICATION - Communication Studies
University of Mauritius
Higher School Certificate - undefined
Sodnac State Secondary School
School Certificate - undefined
Sodnac State Secondary School
PROJECT MANAGEMENT OFFICER
Accenture Technology
4 2022 - 04.2024
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